This paper considers the inseparability of service management and digital transformation, and examines how ITIL 4 drives the need for new ways of working.

This paper discusses how ITIL's guiding principles combine with the DevOps guidance to create a culture that encourages continual experimentation.

With more than a million ITIL V3 certificate holders worldwide, ITIL V4 will definitely garner a great deal of interest when it hits the streets on Feb. 28.

Discover how the DevOps movement complements IT Service Management (ITSM) principles and practices in this informative blog post. Read on to learn more.