Sales

Sales

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How to manage unhappy customers
How to manage unhappy customers
Unhappy customers drain your energy. They are annoying — especially, the ones on the free tier. Here’re 4 bulletproof ways to deal with…
·notechana.medium.com·
How to manage unhappy customers
The Type of Early Customer You Want To Avoid
The Type of Early Customer You Want To Avoid
Despite the conventional wisdom, selling into your own network always results in a mirage of false positives.
·inc.com·
The Type of Early Customer You Want To Avoid
How To Build a Successful Customer Journey?
How To Build a Successful Customer Journey?
Too often, after installing new software, a customer is left to their own devices. They should have an Account Manager or key contact…
·leore-spira.medium.com·
How To Build a Successful Customer Journey?
5 Ways to Invest in a Memorable Customer Experience
5 Ways to Invest in a Memorable Customer Experience
When brand loyalty and reputation is on the line, an empathetic, human-centered, data-driven approach is key to a thriving member base.
·builtin.com·
5 Ways to Invest in a Memorable Customer Experience
Ideal Customer Profile made easy
Ideal Customer Profile made easy
When you run a startup, it’s important to manage your scarce resources effectively, whether that’s your sales and engineering teams…
·medium.com·
Ideal Customer Profile made easy
Drive Growth by Picking the Right Lane — A Customer Acquisition Playbook for Consumer Startups
Drive Growth by Picking the Right Lane — A Customer Acquisition Playbook for Consumer Startups
In Dan Hockenmaier's and Lenny Rachitsky's experience, founders are often surprised to learn that there are very few routes to scalable new customer acquisition. Here, this duo unpacks the three ways to drive consumer startup growth, offering a detailed framework and set of case studies for accelerating in each lane.
·review.firstround.com·
Drive Growth by Picking the Right Lane — A Customer Acquisition Playbook for Consumer Startups
How to Sell Better in 13 Simple Words
How to Sell Better in 13 Simple Words
'The Successful Speaker' author Grant Baldwin pulls six-figures keynoting. First, though, he has to get the gig. Here's a simple way to raise your worth.
·inc.com·
How to Sell Better in 13 Simple Words
How to Retain Customers When Things Go Sideways
How to Retain Customers When Things Go Sideways
When times get tough, companies that show up for their customers quickly become the new favorites.
·avenuetalentpartners.medium.com·
How to Retain Customers When Things Go Sideways
Bottom Up Pricing & Packaging: Let the User Journey Be Your Guide
Bottom Up Pricing & Packaging: Let the User Journey Be Your Guide
Pricing and packaging are among the more critical decisions a company makes, directly impacting growth, top line, and margins. And as board members of early B2B companies, one of the most common questions we get asked is: how should a …
·a16z.com·
Bottom Up Pricing & Packaging: Let the User Journey Be Your Guide
5 Traits of Quality Revenue
5 Traits of Quality Revenue
Not all revenue is created equal. Your company is only as valuable as the quality revenue it makes. Find out how.
·foundermusings.substack.com·
5 Traits of Quality Revenue
The Difference Between Selling and Selling Out
The Difference Between Selling and Selling Out
I remember showing up at the Jet offices back in August 2016 – it was a big day and for the first time in a while I’d put on slacks and a dress shirt. Doug McMillon, Walmart’s CEO, and I were sitting down together for the first time on CNBC’s Squawk Box to talk about the acquisition news.
·linkedin.com·
The Difference Between Selling and Selling Out