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Tuning out in the 'inattention economy'
Tuning out in the 'inattention economy'
Don’t tell me about your customer service initiative. Just do it. Let the results speak for themselves. Don’t waste millions on public relations mail-outs that could be spent on improving service. More action, less talk, please.
·theage.com.au·
Tuning out in the 'inattention economy'