What's happening with AI in L&D? Well, here it is — the 2025 edition.
Today, Donald H Taylor and I are releasing our third annual report on AI in L&D: The Race for Impact. If you’ve been wondering whether you’re behind, which AI uses you haven’t yet tried, or how to take your work further, we’ve put this report together to give you answers and ideas.
Inside you'll find:
➡️ Fresh data on the most popular AI uses in L&D, how patterns are shifting, and what barriers teams still face
➡️ 12 pages detailing AI uses across learning design and content development, internal L&D ops, strategy and insight, and workforce enablement to inform and inspire your practice
➡️ 14 pages of in-depth AI in L&D case studies by Microsoft, ServiceNow, TTEC, KPMG UK, Leyton and mci group
➡️ A framework - the Transformation Triangle - exploring what AI’s move into “traditional” L&D work means for the function’s future role
600+ respondents. 53 countries. 20,000+ words in write-in responses. Days of interviews. Countless hours of deliberations and coffees trying to make sense of how the industry has evolved over the past 3 years and what it means for the road ahead.
These are extraordinary numbers and they wouldn’t exist without the community behind them. Thank you to everyone who took the time to complete the survey and share thoughtful answers. Thank you to our case study contributors, who gave hours of their own time to document their practice for the benefit of the wider industry. Thank you to our sponsors OpenSesame, The Regis Company and Speexx who made this work possible.
And thank you to Don: what started as a coffee conversation has grown into a three-year collaboration that keeps pushing both of us (and hopefully the field) forward.
The full report is free to download (link in the comments).
P.S. Below is a snapshot of the most common AI use cases we mapped this year. It gives a sense of where the field is and might spark a few new ideas 🙌
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