This is Service Design Thinking
Marc Stickdorn (2010)
Marc Stickdorn
Books
The Connected Company
Dave Gray (2012)
Dave Gray
Business Model Generation
Alexander Osterwalder (2010)
Building Design Strategy: Using Design to Achieve Key Business Objectives
Thomas Lockwood (2008)
UX Strategy: How to Devise Innovative Digital Products That People Want
Jaime Levy (2015)
The SaaS Playbook: Build a Multimillion-Dollar Startup Without Venture Capital
Rob Walling (2023)
Hacking Growth: How Today's Fastest-Growing Companies Drive Breakout Success
Sean Ellis, Morgan Brown (2017)
Product-Led Growth: How to Build a Product That Sells Itself
Wes Bush (2019)
Continuous Discovery Habits: Discover Products that Create Customer Value and Business Value
Teresa Torres (2021)
Inspired: How to Create Tech Products Customers Love
Marty Cagan (2008)
When Coffee & Kale Compete: Become Great at Making Products People Will Buy
Alan Klement (2016)
Interviewing Users: How to Uncover Compelling Insights
Steve Portigal (2013)
Building User Research Teams: How to create UX research teams that deliver impactful insights.
Steve Bromley (2020)
Laws of UX: Using Psychology to Design Better Products & Services
Jon Yablonski (2020)
Refactoring UI
Adam Wathan, Steve Schoger (2018)
Design for the Real World: Human Ecology and Social Change
Victor Papanek (1972)
Getting to Yes: Negotiating Agreement Without Giving In
Roger Fisher, William Ury, Bruce Patton (1981)
Orbiting the Giant Hairball: A Corporate Fool's Guide to Surviving with Grace
Gordon MacKenzie (1996)
Communicating the UX Vision: 13 Anti-Patterns That Block Good Ideas
Martina Hodges-Schell, James O'Brien (2014)
Why Buddhism is True: The Science and Philosophy of Meditation and Enlightenment
Robert Wright (2017)
Parallel Lives
Plutarch (100)
The Diary of a Young Girl
Anne Frank (1947)
Aesop's Fables
Aespo (561)
The Prince
Niccolò Machiavelli (1513)
Don Quixote
Miguel de Cervantes Saavedra (1605)
When Violence Is the Answer: Learning How to Do What It Takes When Your Life Is at Stake
Tim Larkin (2017)
Left of Bang: How the Marine Corps Combat Hunter Program Can Save Your Life
Patrick Van Horne & Jason Riley (2014)
The 1% Rule: How to Fall in Love with the Process and Achieve Your Wildest Dreams
Tommy Baker (2018)
The 1% Club: 7 Hacks to an XtraOrdinary Life
Rohini Mundra (2019)
Good Arguments: How Debate Teaches Us to Listen and Be Heard
Bo Seo (2022)