Application Strategies and Printable Worksheet Included

Make informed, objective, and rational decisions, reducing the potential for bias and flawed reasoning.

Systems thinking in UX design is an approach that emphasizes understanding the broader context in which a product operates. It involves analyzing the interactions and relationships between various…

How to guide organisations towards innovation with a more interconnected, dynamic approach to design.

One of the many questions that keep me up at night is: “how can I be a better thinker?” As you probably can tell, I’ve been on an endless…

Curious about product design at Dropbox? Here’s a look at tools we use for solving problems, making decisions, and communicating ideas.

The Great Mental Models project is the clearest way to change the way you see the world, avoid problems before they happen, and make better decisions.

A leader is like a handyman. A great leader is one who knows how to use the tools effectively.

Wise executives tailor their approach to fit the complexity of the circumstances they face.

Collection of thinking tools and frameworks to help you solve problems, make decisions and understand systems.

System. We hear and use the word all the time. “There’s no sense in trying to buck the system,” we might say. Or, “This job’s getting out of control, I’ve got to establish a system.” Whether you are aware of it or not, you are a member of many systems – a family, a community, […]

Welcome to the first series of Somia CX Systems Thinking Publications.

If you’re diving into the world of product design, you’ve probably noticed that it’s easy to get bogged down in the nitty-gritty of…

There are good leaders. And then there are great leaders.