5 Little Habits to Improve Your Communication
You may have not heard about them yet.
Speaking & Comms
Effective Communication requires more than just Good Communication.
Telling someone something that they already know isn’t valuable. Giving someone information that they don’t care about wastes their time.
Mastering the Executive Summary
B.L.U.F. is that one skill holding you back.
A 5-Step Framework to Convince Almost Anybody Like Top Strategy Consultants Do
A step-by-step guide to effective communication with examples for anyone
12 Great Examples of UX Writing to Inspire Your Designs
UX writing is the process of creating and managing all content within and around an app or website interface, both on a macro and…
20 Ways To Ask Why Without Asking Why
How to indirectly but effectively get the answers you need
How to Create Powerful Storylines in Business Like Top Consultants Do
A comprehensive and actionable guide to powerful storytelling in business
Justifying design's impact
How Aristotle’s 6 Elements of Drama Will Transform Your UX/UI Design Case Studies into Page-Turners
Discover how plot, character, theme, diction, melody, and spectacle will elevate your UX/UI design case studies to dramatic heights.
Get feedback to communicate better
The editing process you didn’t know about.
How To Disagree the Right Way
Should we agree to disagree or disagree and commit?
Say This, Not That: Level Up at Work by Responding Versus Reacting
We’ve all encountered that colleague - the one who effortlessly navigates workplace situations with tact and finesse.
Improve your Disciplines for Communicating like a Leader
Let’s face it… Communicating effectively and efficiently is hard… but it’s an essential skill for leaders and leadership.
How to Be a Better Leader by Communicating More Assertively
Communication tips for empathetic people
Communication, High Performers, And Keeping up With Expectations
How do I manage high performers? The answer is simple — you don’t! These types of people need rock-solid communication, a good framework…
How To Be Assertive Without Being a Jerk
You deserve to speak and to be heard. Here’s how to do it without burning bridges
To influence people, make 1 key change in how you talk: communication expert
Stanford University lecturer Matt Abrahams says questions can help you gain influence at work and in life - as long as you know the right ones to ask.
Articulating Design Decisions to Stakeholders
Having excellent communication skills is one of the core characteristics of a good designer. Communicating effectively means having a clear, polite, and st...
Defending Your UX Design Decisions
The need to defend your design choices will arise frequently for you as a UX designer.
How to sound more assertive in work emails
Need to make an impression on someone’s inbox? Writing a confident and professional email is a skill everyone should have.
Presenting UX work to difficult stakeholders
Levelling up your client wrangling skills
People with 'poor speech etiquette' always use these 7 'rude' phrases, says public speaking expert
Public speaking expert John Bowe shares the phrases that people with poor speech etiquette use, and what you should say instead to avoid sounding rude.
My 7-Step Framework to Write Strong Emails Like Top Consultants Do
An easy-to-follow guide to writing powerful emails so you don’t have to outsource your thinking to AI
Public Speaking
If you’re managing a business, public speaking can be daunting, but with the right preparation and practice, you can become a confident and successful speaker. This guide will provide you with the…
How to explain your design when your manager only cares about metrics
How to think about design when your manager seems to only care about the numbers
Have you heard about the best ways to practise active listening?
Listening to someone and taking in what they are saying can be two different things and often we need to take a deeper look at how we engage.
9 Simple But Powerful UX Writing Tips for Designers in 2024
It’s not just about pretty pixels; it’s about the words that guide, inform, and create experiences.
Will Generative AI destroy our ability to think through writing?
What we can do to mitigate the downsides
How To Defend Your Design Process
Ever felt pressure to speed up your design process? Here’s how to address unrealistic expectations and foster a shared understanding with stakeholders, ensuring everyone is aligned on the path to a successful delivery.
UX Language
A comprehensive set of useful and semi-universal UX copywriting and style guidelines and examples to reference while designing and building products and interfaces.