Job Stories vs. User Stories: The Misguided Debate
How to ensure you’re not overlooking the true needs of your users
UX Methods
How to define User’s Needs Statement
Before you draw a single pixel, define what user need you’re trying to solve with the design.
User Need Statements
User need statements, also called problem statements or point-of-view statements, are a powerful, fundamental tool for defining and aligning on the problem you are going to solve.