an LLM by itself is not a product - it’s a technology that can enable a tool or a feature, and it needs to be unbundled or rebundled into new framings, UX and tools to be become useful
LLMs look like they work, and they look generalised, and they look like a product - the science of them delivers a chatbot and a chatbot looks like a product. You type something in and you get magic back! But the magic might not be useful, in that form, and it might be wrong. It looks like product, but it isn’t.
LLMs look like better databases, and they look like search, but, as we’ve seen since, they’re ‘wrong’ enough, and the ‘wrong’ is hard enough to manage, that you can’t just give the user a raw prompt and a raw output