Toolkits help you get a quick start on key activities in community work. Select the work closest to what you are doing to see an outline of key tasks, examples, and links to more detailed instructional sections.
Generate, test, and pivot ideas like a pro with our AI-powered innovation toolbox. Our free tools, including future scenario creators and interview script generators, will elevate your innovation process so you can focus on bringing your ideas to life.
A central resource for best practices in service design to support public servants and help spread service design methods across New York City government.
Cards for Humanity is a practical tool for inclusive design. Deal the cards to get a random person and their needs. Your challenge is the work out how to design for this person.