In recent years leading executives—from firms like Google, Bridgewater, and Netflix—have touted the advantages of a work environment marked by candid feedback. Employees seem to have bought into the benefits too. In a 2019 survey, 94% said that corrective feedback improved their performance when it was presented well. Unfortunately, the increased diversity of our workplaces has made it much more likely that feedback won’t go over well and will be misinterpreted as an act of hostility. That’s because people from different cultures, genders, and generations have varying expectations for how feedback is delivered and by whom. What’s standard in America, for instance, can come off as harsh or baffling in other countries. Boomers and Millennials hold radically different ideas about what’s appropriate too. And gender differences add to the complexity. Women who are frank are often seen as aggressive, and men have a bad tendency to offer unwelcome advice. This article explains how to navigate the divides: Understand the norms of feedback recipients and adjust for them. Follow the three A’s—make sure any advice is intended to assist, actionable, and asked for. Last, get everyone on your team on the same page by establishing a common approach and building regular feedback loops into your collaborations.

‎Show How To!, Ep How To Command a Room - Jan 31, 2023

What is the impact of mispronouncing a name? In this powerful talk, Gerardo Ochoa shares the four styles of name mispronunciation, and the unseen but profound results of each. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx

Networking gets a bad rap, but it doesn’t have to be overly scary, shallow, or corporate.

Few organizations provide strong guidance or training for managers on meeting individually with their employees, but the author’s research shows that managers who don’t hold these meetings frequently enough or who manage them poorly risk leaving their team members disconnected, both functionally and emotionally. When the meetings are done well, they can make a team’s day-to-day activities more efficient and better, build trust and psychological safety, and improve employees’ experience, motivation, and engagement at work. The author has found that although there’s no one-size-fits-all approach to one-on-ones, they are most successful when the meeting is dominated by topics of importance to the direct report rather than issues that are top of mind for the manager. Managers should focus on making sure the meetings take place, creating space for genuine conversation, asking good questions, offering support, and helping team members get what they need to thrive in both their short-term performance and their long-term growth.

It can be one of the trickiest and touchiest tasks for a leader – getting and giving feedback. Here’s where “situation-behavior-impact” feedback (SBI) comes ...

"Every conversation has the potential to open up and reveal all the layers and layers within it, all those rooms within rooms," says podcaster and musician H...

Most efforts to improve individual and organizational learning focus on teaching people how to give feedback. After years of consulting with organizations ar...

Eliza VanCort speaks to the new feminist revolution sweeping the nation, and how every person can contribute to this revolution. In her talk, she shares communication behaviors that empower women and offer ways for men to contribute to this revolution.

Bring Radical Candor's keynotes and workshops to your company (live or virtual) to help create a culture of guidance and feedback.

Sandwiching criticism between compliments is confusing and counterproductive.

Tom Henschel of The Look & Sound of Leaders podcast shows us how to use sorting and labeling to make more sense.

More than ever, people need the psychological safety to share what’s on their minds and to feel heard. Here's how to take your active listening skills to the next level.

What is active listening, why is it important and how can you improve this critical skill? These useful active listening examples will help address these questions and more.

We’ve all been there— you spend an exorbitant number of hours on a proposal or presentation for work— revising, reworking, crossing every T and dotting every I. You walk into the meeting, maybe you’ve listened to your favorite song to pump you up (Lizzo? Queen?), completed your requisite power pose

Employee engagement with http://callibrain.comThis is video review for Crucial Conversations by Kerry Patterson, Joseph Grenney, Ron McMillian, and Al Switzl...

If the grind of work has you feeling like a robotic drone, you probably need more human connection in your life. Here are three easy ways to get it.

(This is also useful for any sort of conversation to deepen connections with others.)

As we become more aware and attuned, we are bound to make mistakes – which means in various scenarios we may cause harm or be harmed. Our fear of this can force us to retreat from tough conversations or important moments of learning. But suppose we can equip ourselves with tools for navigating chall

How you can build the one skill that will make you put your priorities in order

Lessons from an Obama White House staffer.

These six tactics create productive conflict with a focus on issues, not personalities.

Listening may not be the most exciting part of conversation, but it’s essential if you want to have a meaningful exchange with another person. Psychologist Tania Israel shares the 3 basic ski…

When your job hinges on how well you talk to people, you learn a lot about how to have conversations -- and that most of us don't converse very well. Celeste Headlee has worked as a radio host for decades, and she knows the ingredients of a great conversation: Honesty, brevity, clarity and a healthy amount of listening. In this insightful talk, she shares 10 useful rules for having better conversations. "Go out, talk to people, listen to people," she says. "And, most importantly, be prepared to be amazed."

Managing other people's reactions to your trauma is exhausting; enlisting someone else to update folks your behalf is a small act of self-care, and an easy way to take people up on their “let me know if you need anything” offers.

And how to say yes