Provides a list of important bookmarks on folked.com on various subjects including certification, practice tests, tutorials, and web design and development.

ITIL® suggests that IT services are aligned to the needs of the business and support its core services. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth. The ITIL best practices are currently detailed within five core publications: Service Strategy Service Design Service Transition Service Operation Continual Service Improvement. Check out the article for more informaiton.