A new Facebook tool deploys facial-recognition to identify users in photos, even when they're not tagged.

And not for the reason you think.

Chatbot fever has infected Silicon Valley. The leaders of virtually every tech giant — including Facebook, Google, Amazon and Apple — proclaim chatbots as the new websites, and messaging platforms as the new browsers. "You should message a business just the way you would message a friend," declared Mark Zuckerberg when he launched the Facebook Messenger Platform for bots. He and the rest of the tech world are convinced that **conversation is the future of business**.

A study into the ethics of Graphic Design

By age 2, 92% of American children have an online footprint. What does that do to their psyches?

artificial and natural intelligence, including politics, art, and higher education

Ethics and accountability.

A practical solution for the ethical designer.

In these politically uncertain times, developers can help to **defend their users’ personal privacy** by adopting the _Privacy by Design (PbD)_ framework. These common-sense steps will become a requirement under the EU's imminent data protection overhaul, but the benefits of the framework go far beyond legal compliance. Let’s give credit where credit is due. The global political upheaval of the past 12 months has done more to get developers thinking about privacy, surveillance and **defensive user protection** than ever before. The risks and threats to ourselves, and to our users, are no lo...

Dieter Rams’s design principles get a 21st-century update.

UXers must be aware of their own cognitive biases in order to make reasonable, evidence based judgments.

Want to make change within your organization? Use your design skills internally to create a better workplace.

Livestream and automated copyright blocking algorithms don't play very well together; and from the looks of things, the problem is only going to get worse.

From the tools we'll use, to our process, to the behaviors that will change the way we design — here's a list of what to expect for User Experience (UX) Design in the next year.

Office culture is only part of the problem.

Some buttons, such as the door-close button on an elevator, are mere artifices — placebos that promote an illusion of control but in reality do not work.

When a performed action happens faster than expected, users may not appreciate the effort put into it or believe that the action happened at all.

Designers love to minimizing the steps it takes to complete a process. But Nextdoor didn't remove steps from its incident reporting process. It added them.

Ninety-nine percent of us live on the wrong side of a one-way mirror

I was asked to give the keynote talk at “Science, Journalism, and Democracy: Grappling With A New Reality” at Rockefeller University on…

Silicon Valley is slow to come to terms with the fact that it's become the new Wall Street.

F. Scott Fitzgerald said intelligence is “the ability to hold two opposing ideas in your head at the same time and still retain the ability to function.” It’s so hard to do. But there are all kinds of examples of when it’s necessary in investing. Getting rich requires the willingness to take big risks. Staying rich requires the paranoia to avoid big risks. Trusting your gut means there are true things that you can’t articulate. Being skeptical of your biases means knowing that you confidently articulate things that aren’t true. Being contrarian requires taking a stance most people don’t agr...

Machine learning is vulnerable to trickery–and scientists are racing to understand why. “If we can do this, so can the bad guys,” says one researcher.

Researchers built a custom platform to root out trackers in mobile apps. They discovered 44 different varieties in 300 apps downloaded by billions of people.

You probably shouldn't be surprised.