On April 9, 2017, United Airlines flight 3411 was preparing to take off from Chicago when flight attendants discovered the plane was overbooked. They tried to get volunteers to give up their seats with promises of travel vouchers and hotel accommodations, but not enough people were willing to get off the flight. So United ended up

These apps are made to watch kids. Abusive partners are using them to track their partners. pic.twitter.com/d9KOOJfjtP— VICE News (@vicenews) October 20, 2018

The algorithms Facebook and other tech companies use to boost engagement – and increase profits – have led to spectacular failures of sensitivity and worse…

To truly achieve inclusiveness, we need to first look at who we’re excluding.

Words matter.

NYU professor Natasha Iskander argues that design thinking only serves to uphold the status quo.

Speed often improves life. But the recent techlash has been driven in a fundamental way by the grim side effects of this acceleration.

A new report by the Lords Select Committee in the UK claims that Britain is in a strong position to be a world leader in the development of artificial intelligence. But to get there—and to keep AI safe and ethical—tech firms should follow the Committee’s newly proposed “AI Code.”

we already live in a boring dystopia pic.twitter.com/4feoT4DWSC— visakan veerasamy (@visakanv) April 29, 2018

The Cambridge Analytica scandal was the latest hit in a long series of controversies involving leading Silicon Valley tech companies. Facebook, Google, Apple, Twitter, and Uber, to name a handful of…

More women than ever are finding work in the legal, medical, and technical fields. So why are women avoiding computer science?

Tech firms and universities interested in building AI-powered weapons for lucrative military contracts are, predictably, facing some significant pushback.

Alec Baldwin Says Trump Tweeting About Him is

Facebook has allowed so many worst-case scenarios to come true there’s too many to count, but I’m going to try *deep breath*— Josh Constine (@JoshConstine) March 19, 2018

#Confirmshaming: one more dark pattern the web doesn't need.

An ex-YouTube insider reveals how its recommendation algorithm promotes divisive clips and conspiracy videos. Did they harm Hillary Clinton’s bid for the presidency?

Complexity bias is a logical fallacy that leads us to give undue credence to complex concepts. Faced with two competing hypotheses, we are likely to choose the most complex one.

Most people have no time to think. They schedule themselves like lawyers. They work in five- to eight-minute increments, scheduled back to back. They think only in first thoughts never in second thoughts.

1. The elephant in the room for #designethics is if you design things for a corporation you inherit their ethics, or lack their-of, whether you notice it or not.— Scott Berkun (@berkun) February 27, 2018

On the Dangers of Mindful Design, Well-being-based Design, Behavior Change, etc

The lauded Braun designer reveals how architecture has influenced his work, what Apple gets right, and the kind of design he truly hates.

Jesse James Garrett’s Midwest UX 2017 Keynote

Users hate them. They’re bad for business. So why do they persist?

Adapted from “We Are The Very Model Of Modern Humanist Technologists”, a lightning talk given at #foocamp 2017 in San Francisco on…

Fitness trackers and other wearables could allow users to be identified and followed without their knowledge. Research carried out by Symantec has shown that devices that use Bluetooth LE broadcast their unique hardware address, which is similar to a MAC address, even when they are seemingly offline.

The fitness tracking app Strava released a heat map last fall showing jogging routes logged by its users around the world. But in recent days, independent military experts have noticed the map discloses the locations of one normally secretive set of fitness buffs: military personnel from the U.S. and other Western nations, deployed at sensitive … Continue reading “A popular jogging app is leaking military secrets”

To wean users off their devices, UX designers can deploy the very tricks that made their products so addictive in the first place, writes Bruce Nussbaum.

Developers of platforms such as Facebook have admitted that they were designed to be addictive. Should we be following the executives’ example and going cold turkey – and is it even possible for mere mortals?