A year ago I was in the audience at a gathering of designers in San Francisco. There were four designers on stage, and two of them worked…

newsletter #26 | 18-Jul-2017

On August 8 I launched dickpiclocator.com, a service that invites you to upload an unsolicited dick pic and find out the exact location…

In the last few months I’ve had a lot of designers ask me “Where can I do good work?”And they don’t mean “good” as in quality. They mean…

I walked away from two distracted-driving accidents in one week. Can we use known UX principles to reduce harm?

Design has transformed from an artistic handicraft into an engineering job. What was lost when aesthetics left the stage was the humanity of design.

Or, why a social scientist could be the most important person on your product team

I can't help but feel the subtle onset of nausea and an uncontrollable eye twitch whenever I hear the tech community mention the E-Word —…

As a designer I’ve spent the last decade translating human needs and desires into experiences that fulfill them, and I’m convinced : the…

You can build it, but should you?

“What can we help you with today?”

Basecamp designer Jonas Downey ruminates on the heavy weight of software design in the 21st century.

You owe it to your users to design responsibly.

We’d like to see technology become more responsible — in terms of how it’s developed, how it works for users, and how it affects society.

Too many designers, argues Thomas Wendt, believe that doing empathy = doing good design. But empathy isn't a substitute for ethics.

The area of ethics in user experience design ranges from providing complete freedom for the users, up to making all the choices for them.

The human brain is a complex mass of energy designed to respond to the world around it, and more specifically, designed to make effective…