Testing ChatGPT-4 for ‘UX Audits’ Shows an 80% Error Rate & 14–26% Discoverability Rate – Articles – Baymard Institute
We tested ChatGPT-4’s ability to do a UX Audit of 12 webpages, and compared it to the results of 6 human UX professionals. GPT-4 had a 20% accuracy rate, 80% error rate, and discovered just 14–26% of the actual UX issues.