This week I had the great honour of being named by the RSA as the first Royal Designer for Industry for Service Design. My hope is to inspire the next generation of designers, just as the current R…
Giving Voice to Values (GVV) is an innovative approach to values-driven leadership development in business education and the workplace. Rather than a focus on ethical analysis, the Giving Voice to Values (GVV) curriculum focuses on ethical
Facebook Used People’s Data to Favor Certain Partners and Punish Rivals, Documents Show
A trove of internal Facebook documents was released by a British parliamentary committee as part of an investigation into misinformation and user data.
Predicting Suicide: The EDOR® Enigma (Part 3) - Neuroskeptic
This time last year I wrote(1,2) about a Swedish company called Emotra. Emotra make a device that is supposed to measure suicide risk in people with mental illness. The test is called EDOR® and according to Emotra’s website and materials, it has been shown to be highly effective. Last year, I explained why I disagree …
Tools for Complex Times | UXmas | An advent calendar for UX folk
We all tend to oversimplify complex things into two competing ideologies: generalist or specialist, objective or subjective, individual or team. This can be useful, but it can also make us think we should pick a side. It also becomes an issue when we try and solve them—calling these things ‘problems’ implies there is a correct answer somewhere. But there often isn’t, and it takes us too long to realise. What if we had a tool that facilitated good conversations about these complex topics upfront? Where the goal isn’t a decision, but recognition? The answer to a question like ‘Should we focus...
Amazon and Facebook Reportedly Had a Secret Data-Sharing Agreement, and It Explains So Much
Back in 2015, a woman named Imy Santiago wrote an Amazon review of a novel that she had read and liked. Amazon immediately took the review down and told Santiago she had “violated its policies.” Santiago re-read her review, didn’t see anything objectionable about it, so she tried to post it again. “You’re not eligible to review this product,” an Amazon prompt informed her.