In February 2024, You.com conducted a benchmarking study to evaluate the performance of its AI chat experience compared to competitors. You.com partnered with an independent vendor, Invisible Technologies, where independent evaluators rated responses from eight AI models, including free and paid offerings, across five criteria using a set of 120 representative user queries.
YouPro Modes, the premium offerings from You.com, outperformed ChatGPT 4 and Perplexity Pro in overall user preference. YouPro Modes also scored higher on comprehensiveness, factual accuracy, and faithfulness to the prompt’s intent. You.com’s free Smart Mode was the top-performing free model, beating ChatGPT 3.5 and Perplexity in overall user preference as well as accuracy and clarity.