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As it turned out, this was one of the best courses, online or onsite, I have ever taught. Not only did I witness enormous engagement among almost all of the students, but the level of learning was much higher than in previous years.

The feedback from the students on the course was very positive, better than I had received for the onsite course in previous years. One of my favorite written student comments was, "… I don't know how this course could be taught as effectively in the classroom."

Nathan had five different concepts to keep in mind while working with the SME or any ID project. <br><br><em>Fluidity trumps rigidity </em>(go with the flow, don't follow process without variation)<br><br><em>Pragmatism trumps idealism</em> (sometimes you need to tone done expectations to be able to grasp what the client really wants.)<br><br><em>Progress trumps perfection</em> (sometimes need to get project done rather than get everything "right")<br><br><em>Practicality trumps theory</em> (set high standards but be willing short cut if necessary)<br><br><em>Mentoring trumps correcting</em> (make sure you focus on the mentoring aspects and the growth aspects rather than "red inking" all the SME is doing)

Maybe basic skill sets for schooling should not be thought of as the 3 R's (reading, writing, and 'rithmetic), but rather beyond the memorization of facts and procedures, the efficient working of working memory and long term memory, the strategic use of brain resources for dynamic problem solving and multi-tasking, and the organization of ideas and perceptions for all types of output: verbal as well as non-verbal.