Clarissa Neville

Future-Proofing Call Centers with AI-Driven Workforce Management Solutions

https://clarissaneville.blogspot.com/2025/01/future-proofing-call-centers-with-ai.html

Future proofing call centres isn’t just about better scripts or faster answers anymore. It’s about adapting to a technological earthquake. Did you know by 2030 up to 30% of repetitive tasks will be fully automated by AI? Not just clerical work, decision making processes previously thought to require human intuition. For call centres this is […]

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January 07, 2025 at 01:42AM

Choosing the Right Filament: PETG, ABS, or ASA for Your 3D Prints

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PETG, ABS, or ASA—sounds like a mess of letters, right? But these three materials make up over 70% of all professional 3D printed parts globally. That’s not just hobbyists printing gadgets in their garages; we’re talking prototypes for aerospace, automotive parts and even medical devices. Who knew? Each material has its strengths, quirks and downright […]

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January 03, 2025 at 01:42AM

Complexity Made Reliable: Functional Futures

https://clarissaneville.blogspot.com/2024/12/complexity-made-reliable-functional.html

Today’s business domains – from supply chain to telecommunications to banking – need software solutions for more complex problems. Functional programming (FP) is the answer by breaking down problems into roles and processes – each addressed by a specific function. Easy to understand and manage, FP is robust, scales well and can be used with […]

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December 24, 2024 at 07:42AM

From Data to Decisions: How Strategic Analytics is Reshaping Enterprise Partner Programs

https://clarissaneville.blogspot.com/2024/12/from-data-to-decisions-how-strategic.html

Enterprise partner programs have moved from transactional reseller models to dynamic ecosystems full of opportunity that drive significant business value. Having spearheaded large-scale reengineering effort initiatives that have also involved revolutionizing partner ecosystems, I’ve witnessed firsthand how strategic analytics are fundamentally reshaping these vital business relationships. What’s so cool about this evolution is the sheer […]

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December 24, 2024 at 04:42AM

Blockchain Applications Beyond Cryptocurrency in Enterprise IT

https://clarissaneville.blogspot.com/2024/12/blockchain-applications-beyond.html

Blockchain isn’t just changing finance – it’s changing how businesses work. Did you know Walmart reduced food contamination tracing times from 7 days to 2.2 seconds using blockchain? That’s not a typo – seconds. This isn’t about Bitcoin or Ethereum anymore. It’s about a system that keeps supply chains unbroken, intellectual property secure and sensitive […]

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December 20, 2024 at 05:42AM

How to Find a Vendor Who Aligns With Your Business Goals — the Best IoT App Development Company

https://clarissaneville.blogspot.com/2024/12/how-to-find-vendor-who-aligns-with-your.html

The Best IoT App Development Company may not have the flashiest portfolio or the lowest rates. Did you know 83% of IoT initiatives fail because of misalignment between business objectives and vendor capabilities? That’s a crazy number but it shows a huge gap: the wrong partner can kill even the best idea. Think about this. […]

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December 20, 2024 at 02:42AM

Seamless Integration of Edge Computing with Scalable Data Storage Solutions

https://clarissaneville.blogspot.com/2024/12/seamless-integration-of-edge-computing.html

In 2024, the edge computing market is projected to reach $13.66 billion, with expectations to soar to $181.96 billion by 2032. This rapid growth underscores a pivotal shift: processing data closer to its source to reduce latency and enhance real-time decision-making. It is extremely important to handle large volumes of data with low latency. Edge […]

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December 19, 2024 at 12:42AM

The Future of Online Lending: Trends to Watch in 2025

https://clarissaneville.blogspot.com/2024/12/the-future-of-online-lending-trends-to.html

Finances are one of the most decisive parts of our lives. All the aspects depend on the income. For example, a flat rent, covering daily necessities, fulfilling life with entertainment and lovely things as well. The value of finances develops everyday, and wise online lending stands at the forefront. By 2025, new financial technology trends […]

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December 17, 2024 at 06:42PM

Can Tech Platforms Make Business Formation Effortless?

https://clarissaneville.blogspot.com/2024/12/can-tech-platforms-make-business.html

Starting a business has traditionally been a complex process that requires knowledge of legal requirements, paperwork, and administrative tasks. With advancements in technology, this once-daunting process is now becoming more accessible. Tech platforms promise to simplify the steps and empower entrepreneurs to focus on their ideas and growth. Business Formation and Technology Modern tech platforms […]

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December 17, 2024 at 12:42AM

How Companies Lose Millions of Dollars to Phishing

https://clarissaneville.blogspot.com/2024/12/how-companies-lose-millions-of-dollars.html

IBM’s latest Cost of a Data Breach report identifies phishing as the most common data breach vector, costing organizations $4.88 million on average. Phishing attacks are nothing new, yet the extent of their impact only seems to get worse. But did you know that many of them are preventable? Sometimes, all it takes to identify […]

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December 14, 2024 at 02:42AM

To Improve Hybrid Workplace Productivity, Center Communication

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As organizations evolve to take advantage of the benefits of hybrid work environments, IT teams must grow their capabilities to provide not just remote support that is indistinguishable regardless of whether the user is half a world away or sitting at the next desk over. As the traditional boundaries between in-person and virtual workplaces dissolve, […]

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December 12, 2024 at 12:42AM

Crafted for Connection; Enhancing Emotional Engagement in User Experience Design

https://clarissaneville.blogspot.com/2024/12/crafted-for-connection-enhancing.html

Creating emotionally engaging digital experiences is essential for impactful UX design. By connecting with users on an emotional level, designers can craft products that go beyond functionality, building trust, loyalty, and delight. Emotional engagement turns ordinary products into meaningful experiences, especially in industries like e-commerce, education, and entertainment, where user satisfaction and long-term connections are […]

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December 10, 2024 at 01:42AM

The Role of Machine Learning in Revolutionizing Supply Chain Processes

https://clarissaneville.blogspot.com/2024/12/the-role-of-machine-learning-in.html

Integration of machine learning into supply chain operations is not just a technological upgrade but a fundamental shift in how we approach procurement, inventory management, and logistics optimization. Having led digital transformation initiatives in both upstream and downstream operations, I’ve experienced firsthand how ML applications are reshaping traditional supply chain processes into more agile, predictive, […]

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December 09, 2024 at 11:42PM

Deciding Between 3rd Party Software Solutions and Custom Development Projects

https://clarissaneville.blogspot.com/2024/11/deciding-between-3rd-party-software.html

Today businesses need more than a great team to run smoothly. Most companies rely on 3rd party software tools to get the job done. These can be everything from advanced ERP (Enterprise Resource Planning) solutions and financial management suites to task management platforms and automated security tools. One of the main reasons companies subscribe to […]

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November 29, 2024 at 03:42PM

Big Data Analytics: How It Works, Tools, and Key Challenges

https://clarissaneville.blogspot.com/2024/11/big-data-analytics-how-it-works-tools.html

Your business runs on data—more than you may realize. Every time a customer buys your product, mentions you on social media, or chats with your support team, data is being generated. And it doesn’t stop there. Your internal teams, supply chains, and marketing campaigns also contribute to a mountain of information. In fact, we create […]

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November 17, 2024 at 04:42PM

Security Implications of RAG LLM: Ensuring Privacy and Data Protection in AI-Driven Solutions

https://clarissaneville.blogspot.com/2024/11/security-implications-of-rag-llm.html

Retrieval-Augmented Generation (RAG) Large Language Models (LLMs) have risen as powerful tools for processing vast amounts of data efficiently and creatively. However, as these AI-driven solutions integrate more deeply into business and personal applications, the imperative for ensuring security, privacy, and data protection grows. In this article, we address RAG LLM meaning as well as the core […]

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November 16, 2024 at 11:42PM

Compliance Begins and Ends with Your Contracts: How Contract Intelligence Can Unlock Compliance Data

https://clarissaneville.blogspot.com/2024/11/compliance-begins-and-ends-with-your.html

Let’s be real: no one ever got into business because they were excited to wade through piles of contracts. Yet contracts are the lifeblood of any organization. They’re the invisible threads tying together every business relationship, from— customers to partners, to suppliers. And they’re central to how you keep regulators off your back. But here’s […]

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November 12, 2024 at 01:43AM

How Blockchain Can Transform Your Business

https://clarissaneville.blogspot.com/2024/11/how-blockchain-can-transform-your.html

What if I told you $1.76 billion will be spent on blockchain in the supply chain by 2028? That’s not total, that’s annual. Yet less than 10% of businesses have actually implemented blockchain. Only 0.5% of the world uses blockchain regularly. Think about that. Despite its ability to disrupt contracts, supply chains and more, it’s […]

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November 10, 2024 at 03:42PM

Leveraging DevOps and AI for Next-Generation Automation and Efficiency

https://clarissaneville.blogspot.com/2024/11/leveraging-devops-and-ai-for-next.html

Organizations that adopt DevOps and AI-driven automation can reduce software delivery times by as much as 80%. It’s not just about speed, it’s a whole new way of working. It’s about agility, resilience and adaptability. Think about this: In 2023, 70% of IT decision makers said they were prioritizing automation strategies that combined DevOps and […]

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November 08, 2024 at 02:42AM

Building a Future-Proof Tech Organization: Why Quality and Competence Are Non-Negotiable

https://clarissaneville.blogspot.com/2024/11/building-future-proof-tech-organization.html

In 2023, global spend on digital transformation was over $2 trillion, but 70% of those initiatives failed to meet their goals. Why? Despite the big spend, there’s a fundamental misalignment: organisations prioritise speed and innovation over quality and core competencies. When tech teams are rushed to implement the “next big thing”, quality gets sacrificed and […]

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November 07, 2024 at 04:42PM

6 Essential Domains for Building a Strong Privacy Program

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The concept of privacy, while often implied rather than explicitly defined, has deep roots throughout history. Long before the digital age, individuals understood the importance of safeguarding personal information. John Adams, a Founding Father of the United States, played a pivotal role in drafting Massachusetts’ early “right to privacy” laws in the 1770s. Privacy was […]

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November 06, 2024 at 08:42PM

API Abuse and Bots: The Overlooked Threat to Digital Infrastructure

https://clarissaneville.blogspot.com/2024/11/api-abuse-and-bots-overlooked-threat-to.html

There are many threats to digital infrastructure in 2024, but still, the response from businesses across the globe is still muted. According to a study undertaken earlier in 2024, only 17% of SMEs have cybersecurity, with 48% of the companies with precautions only purchasing it after an attack.  What to note is simple precautions such […]

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November 05, 2024 at 07:42PM

Top 7 Mobile App Development Mistakes and How to Avoid Them

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Mobile app development brings many chances but also has many traps. A good app needs careful planning, close attention, and dodging common errors that can slow things down. If you’re a developer or a business owner watching over the process, knowing the usual mistakes and how to stop them can boost your app’s odds of […]

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November 01, 2024 at 10:43PM

Historic Malware Breaches That Shook the World of Tech

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Technology has moved so fast from the early days of computing to the complex systems we have today. But with that has come many breaches throughout tech history and deep scars on cybersecurity. Each breach has exposed weaknesses in digital systems and forced a complete reevaluation of how we protect data. In this article we’ll […]

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November 01, 2024 at 05:42PM

Transforming Ad Targeting with Advanced NLP Techniques: A Deep Dive

https://clarissaneville.blogspot.com/2024/11/transforming-ad-targeting-with-advanced.html

Remember the days when cookies and keyword-driven algorithms were the state-of-the-art tools in the advertiser’s arsenal? Those were truly the days of digital innocence. An era filled with banner ads that followed you relentlessly, trying to sell you footwear just because you once — just once — searched for hiking boots.  However, it’s crucial to […]

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November 01, 2024 at 02:42PM

Future-Proofing Call Centers with AI-Driven Workforce Management Solutions

https://clarissaneville.blogspot.com/2024/10/future-proofing-call-centers-with-ai.html

The world is moving quickly, and call centers can’t afford to be stuck in the past. Classic methods of workforce management just aren’t enough — but with AI-driven call center workforce management, call centers can always stay at the top. They provide an easy way for businesses to streamline operations, improve service, and keep agents more […]

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October 26, 2024 at 01:42AM

From GED to College: A Comprehensive Guide to Successfully Transitioning

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“Education is the most powerful tool you can use to change the world.” Nelson Mandela’s words have been true for generations. But for many, the path to education is not traditional. The journey from getting a GED to going to college is one of those paths, often misunderstood but full of opportunity. For years the […]

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October 25, 2024 at 01:42AM

Mastering Supply Chain Resilience: How to Thrive in the Face of Uncertainty and Disruption

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“Only when the tide goes out do you see who’s been swimming naked.” Warren Buffett’s words have never been more true than in today’s supply chain chaos. The disruptions we’ve seen over the past few years have exposed the cracks in global supply chains. From the chaos of COVID-19, which saw a 7.7% decline in […]

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October 23, 2024 at 11:42PM

Unmasking AI: The Hidden Biases in Machine Learning and Why They Matter

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AI, the future everyone’s betting on, has a big flaw—bias. That’s right, bias isn’t just something humans have; AI, trained on the same flawed data we produce, picks it up too. Machine learning, which powers AI, is built on data collected from a world filled with historical inequalities and systemic prejudices. That means flawed data […]

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October 23, 2024 at 05:42PM

Modern Challenges in Rapid Investment Decision-Making

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In 1987 the market fell 22% in a day, a day that would become known as Black Monday. But what many don’t know is it wasn’t just human panic that caused the crash; it was also the automated trading systems that couldn’t keep up with the chaos. Fast forward to today and the stakes are […]

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October 23, 2024 at 12:42AM