Here Are The Standard Cancellation Policies For Each Major Cruise Line Travel Market Report
Here Are The Standard Cancellation Policies For Each Major Cruise Line – Travel Market Report https://clarkcountynewsnow.com/here-are-the-standard-cancellation-policies-for-each-major-cruise-line-travel-market-report/
Cruise line cancellation policies are as varied as the cruise lines themselves. Some cruise lines let clients cancel up to three months before sailing with no penalty. Others charge an administrative fee for a cancellation from the minute a cruise has been booked.
One universal truth does apply, though: the more expensive or longer the cruise, the less time people have to cancel their sailing with the least penalty.
To help advisors quickly and easily identify the cancellation policy for ocean-going cruise lines, Travel Market Report has rounded up each line’s standard policy.
This roundup does not include any special promotions that require either a non-refundable deposit or a non-refundable fare. Additionally, unless noted otherwise, cancellation charges are person.
In this article: American Cruise Lines | Azamara | Atlas Ocean Voyages | Carnival Cruise Line | Celebrity Cruises | Celestyal Cruises | Cunard | Disney Cruise Line | Holland America Line | Lindblad Expeditions | MSC Cruises | Norwegian Cruise Line | Oceania Cruises | Paul Gauguin Cruises & Ponant | Princess Cruises | Regent Seven Seas Cruises | Royal Caribbean | Scenic | Seabourn | Silversea Cruises | UnCruise Adventures | Viking | Virgin Voyages | Windstar Cruises
American Cruise Lines
Days Prior to Departure | Cancellation Charge
91 days or more | $250 per person (unless cancelled within 24 hours of booking)
90-46 days | 50% + $250 per person
45 days or less | 100% + $250 per person
Azamara
Days Prior to Departure | Cancellation Charge
121+ days | $75 per person
120-91 days | 25% of booked fare
90-61 days | 50% of booked fare
60-31 days | 75% of booked fare
30 days or less | 100% of booked fare
Atlas Ocean Voyages
Days Prior to Departure | Cancellation Charge
Deposit-91 days (Deposit – 121 days for Antarctica sailings) | $250 per person
90-76 days (120-76 days for Antarctica sailings) | 50% cancellation fee
75-46 days (same for Antarctica sailings) | 75% cancellation fee
45 days or less (same for Antarctica sailings) | 100% cancellation fee
Carnival Cruise Line
Days Prior to Departure | Cancellation Charge
Final payment – 56 days | Deposit amount
55-30 days | 50% of booked fare (or standard deposit, whichever is greater)
29-15 days | 75% of booked fare (or standard deposit, whichever is greater)
14 days or less | 100% of booked fare
COVID-19 Exception: If you, your family members living with you in the same household or a travel companion assigned to the same stateroom cancels a cruise booking due to testing positive for COVID-19 within seven days of embarkation, you and those traveling companions assigned to the same stateroom are entitled to an FCC for the amount paid to Carnival. To qualify for the FCC, you are required to notify Carnival within 24 hours or receiving a positive COVID-19 test result. Results must be presented to Carnival in an “acceptable” format – ie, a laboratory test record, digital certificate or healthcare record that indicates your full legal name, date of birth, type of test, date and time sample was taken, test result stating “POSITIVE” and laboratory, testing site, and/or healthcare provider details. Handwritten test results and photographs of at-home test results are not acceptable.
Celebrity Cruises
Days Prior to Departure | Cancellation Charge
For 1 to 4 Night Cruises (including holiday sailings)
74-61 days | 50% of total price
60-31 days | 75% of total price
30 days or less | 100% of total price
For cruises of 5 nights or longer (including holiday sailings & cruise/tours)
89-75 days | 25% of total price
74-61 days | 50% of total price
60-31 days | 75% of total price
30 days or less | 100% of total price
COVID-19 Exception: For cruises departing through November 30, 2022, Celebrity will provide a 100% refund (or FCC) for any guest and their traveling party, if any test positive for COVID-19 within 10 days prior to embarkation. To qualify for a refund or FCC, the person who has tested positive must present a verified positive test in a form acceptable to Celebrity.
Celestyal Cruises
Days Prior to Departure | Cancellation Charge
For 2022 Cruises
89-30 days | full deposit
29 days or less | 100% (minus port and service charges)
For 2023 Cruises
90 days or more | $60 per stateroom
89-30 days | full deposit
29 days or less | 100% (minus port and service charges)
Cunard
Days Prior to Departure | Cancellation Charge
For voyages of 30 nights or less on Queen Mary 2 and Queen Victoria, departing through February 23, 2023 (including World Voyage segments
89-61 days | 40% of full fare
60-31 days | 50% of full fare
30-15 days | 75% of full fare
14 days or less | 100% of full fare
For all other cruises or voyages of 30 nights or less on Queen Mary 2 and Queen Victoria, departing after February 23, 2023
129-90 days | 25% or deposit amount
89-61 days | 40% of full fare
60-31 days | 50% of full fare
30-15 days | 75% of full fare
14 days or less | 100% of full fare
For voyages of 31 nights or longer on Queen Mary 2 and Queen Victoria, departing through February 2023 (including World Voyages & World Voyage segments)
89-64 days | 50% of full fare
63-43 days | 75% of full fare
42 days or less | 100% of full fare
For all other cruises or voyages of 30 nights or less on Queen Mary 2 and Queen Victoria, departing after February 23, 2023
150-120 days | 20% or deposit amount
119-91 days | 40% of full fare
90-64 days | 50% of full fare
63-43 days | 75% of full fare
42 days or less | 100% of full fare
Disney Cruise Line
Days Prior to Departure | Cancellation Charge
For sailings that depart on or before March 31, 2023)
Cruises of 1 to 5 nights (excluding suites and concierge staterooms)
59-45 days | full deposits
44-30 days | 50% of vacation fare per guest
29-15 days | 75% of vacation fare per guest
14 days or less | 100% of vacation fare
Cruises of 6 nights or more (excluding suites and concierge staterooms)
59-56 days | full deposits
55-30 days | 50% of vacation fare per guest
29-15 days | 75% of vacation fare per guest
14 days or less | 100% of vacation fare
Suites and Concierge Staterooms
60 days or more | full deposits
59-56 days | 50% of vacation fare per guest
55-30 days | 75% of vacation fare per guest
29 days or less | 100% of vacation fare
For sailings that depart after March 31, 2023
Cruises of 1 to 5 nights (excluding suites and concierge staterooms)
89-45 days | full deposits
44-30 days | 50% of vacation fare per guest
29-15 days | 75% of vacation fare per guest
14 days or less | 100% of vacation fare
Cruises of 6 nights or more (excluding suites and concierge staterooms)
119-56 days | full deposits
55-30 days | 50% of vacation fare per guest
29-15 days | 75% of vacation fare per guest
14 days or less | 100% of vacation fare
Suites and Concierge Staterooms
90 days or more | full deposits
89-56 days | 50% of vacation fare per guest
55-30 days | 75% of vacation fare per guest
29 days or less | 100% of vacation fare
Holland America Line
Days Prior to Departure | Cancellation Charge
Voyages Up to 6 Nights
75-57 days | Full deposits
56-29 days | 50% of gross fare
28-16 days | 75% of gross fare
15 days or less | 100% of gross fare
Grand World, Grand Voyages, Segments of Grand World or Grand Voyages, 28+ Day Hawaii, Tahiti & Marquesas, Tales of the South Pacific, Amazon Explorer, Incan Empires (including segments), 30+ Day Transatlantic Voyages (including segments)
120-91 days | Full deposits
90-76 days | 60% of gross fare
75 days or less | 100% of gross fare
All Other Voyages of 7 Nights or Longer
90-76 days | Full deposits
75-61 days | 50% of gross fare
60-31 days | 75% of gross fare
30 days or less | 100% of gross fare
COVID-19 Exceptions: All cruises booked through September 30, 2022 that depart through December 31, 2022 can be canceled up to 30 days before departure through Holland America’s “Worry Free Promise” policy and receive a Future Cruise Credit in the amount of any non-refundable cancellation fees, with the remainder of what was paid for the cruise refunded to the original form of payment. Additionally, on these cruises a guest may cancel up to sailing date if they test positive for COVID-19 and receive the same remuneration.
Lindblad Expeditions
Days Prior to Departure | Cancellation Charge
For Departures through December 31, 2023 (National Geographic Venture, National Geographic Quest, National Geographic Sea Bird, National Geographic Sea Lion, National Geographic Endeavour II, National Geographic Islander II, Delfin, The Jahan, Lord of the Glens, Oberoi Philae, and Sea Cloud)
120 days or more | $350 (will be credited in the form of a Lindblad Expeditions Travel Certificate, which may be applied towards final payment on any future booking, no expiration date)
119-90 days | Advance payment cost (will be credited in the form of a Lindblad Expeditions Travel Certificate, which may be applied towards final payment on any future booking, no expiration date)
89-60 days | 25% of trip cost
59-45 days | 50% of trip cost
44 days or less | 100% of trip cost
For Departures Starting January 1, 2024 (National Geographic Venture, National Geographic Quest, National Geographic Sea Bird, National Geographic Sea Lion, National Geographic Endeavour II, National Geographic Islander II, Delfin, The Jahan, Lord of the Glens, Oberoi Philae, and Sea Cloud)
120 or more days | Advance payment cost (will be credited in the form of a Lindblad Expeditions Travel Certificate, which may be applied towards final payment on any future booking, no expiration date)
119-90 days | 50% of trip cost
89 days or less | 100% of trip cost
For Departures through March 31, 2024 (National Geographic Explorer, Natio...