WordPress and Slack Workflow Experiments – Bionic Teaching
I find email to be an ugly place to try to claim and dispatch work. Do you move it immediately to a folder to indicate you’re dealing with it? Do you mark it as read? How do you have a conversation about who should do it or ask other questions? Seems overkill to do that all in email and especially ugly to do in a shared email account. Do you BCC the original email to tie in the responses? Lots of ugly things that email doesn’t handle well on its own. We can create messages in Slack via forms. That’s no problem. Gravity Forms has a plugin option and we can do it via webhooks if we want to stay in Google Forms. We can also forward emails to a Slack channel.
