Error messages need to be easy to spot, but they also need to be helpful. Let’s explore when error messages should live above input fields and why toast error messages are usually not a very good idea.
Karwai Pun is an interaction designer currently working on Service Optimisation to make existing and new services better for our users. Karwai is part of an accessibility group at Home Office Digital, leading on autism. Together with the team, she’s created these …