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Being heard at work has less to do with volume than strategy. And in the workplace, it'll have a huge impact on whether you’re seen as competent, get credit for the work you do, and are able to get your job done. Here are a bunch of practical tips to improve your chances of being heard at work without having to yell. For more, check out this HBR article: https://hbr.org/1995/09/the-power-of-talk-who-gets-heard-and-why And here’s our video on how to be a better listener: https://youtu.be/aDMtx5ivKK0 00:00 You don’t have to shout! 00:44 First, you need to listen 01:17 Lay the groundwork 02:33 Pay attention to your words 03:22 Dealing with heated situations 05:30 Change the tenor of the conversation 06:55 Watch body language 08:55 Side note for managers 009:41 Conclusion Produced by Amy Gallo, Jessica Gidal, and Scott LaPierre Video by Elie Honein Design by Alex Belser, and Karen Player Follow us: https://hbr.org/ https://www.linkedin.com/company/harvard-business-review/ https://www.facebook.com/HBR/ https://twitter.com/HarvardBiz https://www.instagram.com/harvard_business_review Sign up for Newsletters: https://hbr.org/email-newsletters #HarvardBusinessReview #YourCareer #Career #Job #Work #Business #Communication #Harvard #HarvardBusinessSchool Copyright © 2024 Harvard Business School Publishing. All rights reserved.

Over the past decade, as a result of the pandemic, political and economic instability, social movements such as Black Lives Matter, and changing workplace technologies, what people expect from leaders has changed. Executive presence (EP) is typically perceived as consisting of three elements in descending order of importance: gravitas, skillful communication, and the “right” appearance. The author’s new research shows that while confidence and decisiveness are still paramount for gravitas, pedigree has become less central, and new weight is given to inclusiveness and respect for others. On the communication front, superior speaking skills and the ability to command a room still lead the list of desirable attributes, but comfort on Zoom, a “listen to learn” orientation, and authenticity are on the rise. Projecting authenticity is also key to the appearance component of EP; so are dressing for the “new normal,” having an online image, and showing up in person. This article offers a playbook for developing six attributes that increasingly factor into executive presence, citing the examples of a dozen leaders who have cracked the code.

With a little structure, you can impress audiences with your ad-libbing all day.

Wanting to command rooms with her voice, a team leader turned to her coach for exercises. She learned the secrets of “RVP.” Listen now.

Decisions formed from a diversity of opinions usually lead to better long-term outcomes. So, when you believe that your team or organization is missing something important, moving in the wrong direction, or taking too much risk, you need to speak up. Done effectively, dissent challenges groupthink, reminds those in the majority that there are alternatives paths, and prompts everyone to get creative about solutions. Six decades of scientific research point to strategies those without formal power can use to make sure their dissenting ideas are heard. First, pass the in-group test by showing how you fit in. Then pass the group threat test by showing how you have your team’s best interest at heart. Make sure your message is consistent but creative tailored for different people, lean on objective information, address obstacles and risks, and encourage collaboration. Finally, make sure to get support. Dissent isn’t easy but it can be extremely worthwhile.

You may take pride in wearing your heart on your sleeve when interacting with your team, feeling it comes across as transparent and honest. The trouble is even though you may have the best intentions, your impact could be leaving team members feeling…

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The most successful people are known for their brief emails. Here are some tricks to keep your emails to three sentences or less.

Strong listening skills can make a critical difference in the performance of senior executives, but few are able to cultivate them. Here’s how.

An executive with 8,000 indirect reports and 2000 hours of work in a year can afford to spend, at most, 15 minutes per year per person in th...

“In my generation there were no black chief executives, there were no women chief executives."

Heather Backstrom

In my career as an executive recruiter, I’ve learned through thousands of interviews in dozens of countries to pay attention to how the C-suite candidate interacts with the receptionist.

Tom Henschel

It’s time to get past the human tendency to avoid conflict-causing topics.

Executive voice is a skill.

Adam Bryant has interviewed 525 chief executives through his years writing the Corner Office column. Here’s what he has learned.

Tom Henschel from The Look & Sound of Leadership