Let's take a page from Carol Dweck's book Mindset and think about how we praise the people on our team. How do you extend praise to your team? To read a tra...

I’ve posted about getting people to like you, winning arguments and FBI methods for negotiation — but let’s take it to the next level. There are ways to deal with people who are difficult but brass tacks here, folks: most of the people who cause you problems aren’t going anywhere.