Stanford lecturer and public speaking expert Matt Abrahams reveals one simple phrase that the best conversationalists use to make successful small talk.

Michael Bungay Stanier has a rich history of powerful podcasts, including the Great Work Podcast, We Will Get Through This, and 2 Pages with MBS. Find the best episodes in one place here on the Best of MBS.

Validation means that you recognize another person’s thoughts, feelings, or behaviors as understandable. Communicating that recognition is one of the most important parts of active listening. It shows another person that we hear them and provides an invitation for them to elaborate if they choose. S

“It’s not personal” usually means it is.

The rule of awkward silence has always been valuable. But in a world of instant gratification, it's more useful than ever.

Many parents are dreading this awkward and challenging conversation. This article will help you to use this challenging time as an opportunity to connect with your kids.

Getting worked up will only make things worse.

It’s always bittersweet sharing posts like this; however, it’s a privilege to be part of the conversation. I just wish that race didn’t have to be so ... 15 comments on LinkedIn

Tom Henschel

Start by changing your mindset.

Joseph Grenny

Four pitfalls to avoid.

It’s key part of American work culture, so how does a non-American adapt?

You don’t. And you’re also steering the focus away from someone who probably just wants to be heard. Here’s how to be a more considerate conversation partner, says radio host and writer Celeste Hea…

When your job hinges on how well you talk to people, you learn a lot about how to have conversations -- and that most of us don't converse very well. Celeste Headlee has worked as a radio host for decades, and she knows the ingredients of a great conversation: Honesty, brevity, clarity and a healthy amount of listening. In this insightful talk, she shares 10 useful rules for having better conversations. "Go out, talk to people, listen to people," she says. "And, most importantly, be prepared to be amazed."

An important life lesson is revealed by an unlikely source.

Someone is yelling and screaming at you. Here are steps from a clinical psychologist on how to turn difficult conversations into reasonable discussions.

Great insight moves your career, organization, or business forward. The problem? Most people are terrible at asking questions. Learn from the pros how to do it right.