"#4: LISTEN DEEPLY All too often, when someone is sharing a personal story, we tend to think about ALL of the things WE could say in response. (“Ooooh, that reminds me of when I fell into an open crevasse, barely escaping death, too – I can’t wait to share!”)

Ideas pop into our head, as we look for the first opportunity to interject – which totally distracts us from REALLY listening.

What if you set your response aside for a bit and asked follow-up questions to get a better sense of the other person’s experience. Keeping the focus on them creates a deeper understanding and connection. You’ll get your chance to share when a natural pause occurs.

By listening deeply, they’ll feel valued and acknowledged and you’ll feel closer. It’s a win/win!"