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Microsoft blocks Israel’s use of its technology in mass surveillance of Palestinians | Israel | The Guardian
Microsoft blocks Israel’s use of its technology in mass surveillance of Palestinians | Israel | The Guardian
Exclusive: Tech firm ends military unit’s access to AI and data services after Guardian reveals secret spy project Microsoft blocks Israel’s use of its technology in mass surveillance of Palestinians Exclusive: Tech firm ends military unit’s access to AI and data services after Guardian reveals secret spy project Microsoft has terminated the Israeli military’s access to technology it used to operate a powerful surveillance system that collected millions of Palestinian civilian phone calls made each day in Gaza and the West Bank, the Guardian can reveal. Microsoft told Israeli officials late last week that Unit 8200, the military’s elite spy agency, had violated the company’s terms of service by storing the vast trove of surveillance data in its Azure cloud platform, sources familiar with the situation said. The decision to cut off Unit 8200’s ability to use some of its technology results directly from an investigation published by the Guardian last month. It revealed how Azure was being used to store and process the trove of Palestinian communications in a mass surveillance programme. In a joint investigation with the Israeli-Palestinian publication +972 Magazine and the Hebrew-language outlet Local Call, the Guardian revealed how Microsoft and Unit 8200 had worked together on a plan to move large volumes of sensitive intelligence material into Azure. The project began after a meeting in 2021 between Microsoft’s chief executive, Satya Nadella, and the unit’s then commander, Yossi Sariel. In response to the investigation, Microsoft ordered an urgent external inquiry to review its relationship with Unit 8200. Its initial findings have now led the company to cancel the unit’s access to some of its cloud storage and AI services. Equipped with Azure’s near-limitless storage capacity and computing power, Unit 8200 had built an indiscriminate new system allowing its intelligence officers to collect, play back and analyse the content of cellular calls of an entire population. The project was so expansive that, according to sources from Unit 8200 – which is equivalent in its remit to the US National Security Agency – a mantra emerged internally that captured its scale and ambition: “A million calls an hour.” According to several sources, the enormous repository of intercepted calls – which amounted to as much as 8,000 terabytes of data – was held in a Microsoft datacentre in the Netherlands. Within days of the Guardian publishing the investigation, Unit 8200 appears to have swiftly moved the surveillance data out of the country. According to sources familiar with the huge data transfer outside of the EU country, it occurred in early August. Intelligence sources said Unit 8200 planned to transfer the data to the Amazon Web Services cloud platform. Neither the Israel Defense Forces (IDF) nor Amazon responded to a request for comment. The extraordinary decision by Microsoft to end the spy agency’s access to key technology was made amid pressure from employees and investors over its work for Israel’s military and the role its technology has played in the almost two-year offensive in Gaza. A United Nations commission of inquiry recently concluded that Israel had committed genocide in Gaza, a charge denied by Israel but supported by many experts in international law. The Guardian’s joint investigation prompted protests at Microsoft’s US headquarters and one of its European datacentres, as well as demands by a worker-led campaign group, No Azure for Apartheid, to end all ties to the Israeli military. No Azure for Apartheid demonstrators On Thursday, Microsoft’s vice-chair and president, Brad Smith, informed staff of the decision. In an email seen by the Guardian, he said the company had “ceased and disabled a set of services to a unit within the Israel ministry of defense”, including cloud storage and AI services. Smith wrote: “We do not provide technology to facilitate mass surveillance of civilians. We have applied this principle in every country around the world, and we have insisted on it repeatedly for more than two decades.” The decision brings to an abrupt end a three-year period in which the spy agency operated its surveillance programme using Microsoft’s technology. Unit 8200 used its own expansive surveillance capabilities to intercept and collect the calls. The spy agency then used a customised and segregated area within the Azure platform, allowing for the data to be retained for extended periods of time and analysed using AI-driven techniques. Although the initial focus of the surveillance system was the West Bank, where an estimated 3 million Palestinians live under Israeli military occupation, intelligence sources said the cloud-based storage platform had been used in the Gaza offensive to facilitate the preparation of deadly airstrikes. The revelations highlighted how Israel has relied on the services and infrastructure of major US technology companies to support its bombardment of Gaza, which has killed more than 65,000 Palestinians, mostly civilians, and created a profound humanitarian and starvation crisis.
#theguardian.com#EN#2025#Microsoft#Israel#mass-surveillance
·theguardian.com·
Microsoft blocks Israel’s use of its technology in mass surveillance of Palestinians | Israel | The Guardian
Microsoft Asked FBI for Help Tracking Palestinian Protests
Microsoft Asked FBI for Help Tracking Palestinian Protests
bloomberg.com 2025-08-26 - Twenty activists urging company to sever ties with Israeli military were arrested last week. Executive Brad Smith said he welcomed discussion but not disruption. For the better part of a year, Microsoft Corp. has failed to quell a small but persistent revolt by employees bent on forcing the company to sever business ties with Israel over its war in Gaza. The world’s largest software maker has requested help from the Federal Bureau of Investigation in tracking protests, worked with local authorities to try and prevent them, flagged internal emails containing words like “Gaza” and deleted some internal posts about the protests, according to employees and documents reviewed by Bloomberg. Microsoft has also suspended and fired protesters for disrupting company events. Despite those efforts, a steady trickle of employees, sometimes joined by outside supporters, continue to speak out in an escalating guerilla campaign of mass emails and noisy public demonstrations. While still relatively small, the employee activism is notable given the weakening job market and the Trump administration’s crackdown on pro-Palestinian protests. Last week, 20 people were arrested on a plaza at Microsoft’s Redmond, Washington, headquarters after disregarding orders by police to disperse. Instead, they chanted and called out Microsoft executives by name, linking arms as police dismantled their makeshift barricades and, one by one, zip-tied them and led them away. On Tuesday, protesters occupied the office of Microsoft President Brad Smith, sharing video on the Twitch livestreaming platform that showed them chanting, hanging banners and briefly attempting to barricade a door with furniture. Smith didn’t appear to be there. Police detained at least two people who entered a building that houses the offices of senior executives, said Jill Green, a spokesperson for the Redmond Police Department. Others were protesting outside, she said. An employee group called No Azure for Apartheid says that by selling software and artificial intelligence tools to Israel’s military, the company’s Azure cloud service is profiting from the deaths of civilians. Microsoft denies that, but the protests threaten to dent its reputation as a thoughtful employer and reasonable actor on the world stage. In recent years, Microsoft has generally stayed above the fray while its industry peers battled antitrust investigations, privacy scandals or controversial treatment of employees. Now Microsoft is being forced to grapple with perhaps the most politically charged issue of the day: Israel’s treatment of Palestinians. Earlier this month, the company announced an investigation into reports by the Guardian newspaper and other news outlets that Israel’s military surveillance agency intercepted millions of Palestinian mobile phone calls, stored them on Microsoft servers then used the data to select bombing targets in Gaza. An earlier investigation commissioned by Microsoft found no evidence its software was used to harm people. Microsoft says it expects customers to adhere to international law governing human rights and armed conflict, and that the company’s terms of service prohibit the use of Microsoft products to violate people’s rights. “If we determine that a customer — any customer — is using our technology in ways that violate our terms of service, we will take steps to address that,” Smith said in an interview last week, adding that the investigation should be completed within several weeks. Smith said employees were welcome to discuss the issue internally but that the company will not tolerate activities that disrupt its operation or staffers. After Hamas’s deadly Oct. 7, 2023 attack on Israel, Microsoft executives were quick to offer condolences and support to employees. “Let us stand together in our shared humanity,” then-human resources chief Kathleen Hogan said in a note a few days after the attacks, which killed some 1,200 people, including civilians and soldiers. Unity was short-lived: Jewish employees lamented what they said was a troubling rise in antisemitism. Palestinian staffers and their allies accused executives of ignoring concerns about their welfare and the war in Gaza, which has killed tens of thousands. The debate continued in internal chatrooms, meetings with human resources leaders and in question-and-answer sessions with executives. But the chatter was mostly limited to Microsoft’s halls. That changed in early April at a bash Microsoft hosted to mark the 50th anniversary of the company’s founding. Early that morning, Vaniya Agrawal picked up Ibtihal Aboussad and drove to Microsoft’s campus. The two early-career company engineers — who respectively hail from the Chicago area and Morocco — had both decided to leave Microsoft over its ties to Israel, which had been documented in a series of articles, including by the Associated Press, and reached out to No Azure for Apartheid. “This isn’t just Microsoft Word with a little Clippy in the corner,” said Agrawal, who was arrested on Wednesday. “These are technological weapons. Cloud and AI are just as deadly as bombs and bullets.”
#bloomberg.com#EN#2025#Microsoft#Israel#FBI#US
·bloomberg.com·
Microsoft Asked FBI for Help Tracking Palestinian Protests