The "think" tool: Enabling Claude to stop and think \ Anthropic
A blog post for developers, describing a new method for complex tool-use situations
The primary evaluation metric used in τ-bench is pass^k, which measures the probability that all k independent task trials are successful for a given task, averaged across all tasks. Unlike the pass@k metric that is common for other LLM evaluations (which measures if at least one of k trials succeeds), pass^k evaluates consistency and reliability—critical qualities for customer service applications where consistent adherence to policies is essential.