This $5 billion insurance company likes to talk up its AI. Now it's in a mess over it
A key part of insurance company Lemonade's pitch to investors and customers is its ability to disrupt the normally staid insurance industry with artificial intelligence. It touts friendly chatbots like AI Maya and AI Jim, which help customers sign up for policies for things like homeowners' or pet health insurance, and file claims through Lemonade's app. And it has raised hundreds of millions of dollars from public and private market investors, in large part by positioning itself as an AI-powered tool.
The development and deployment of artificial intelligence (AI) in all areas of public life have raised many concerns about the harmful consequences on society, in particular the impact on marginalised communities. EDRi's latest report "Beyond Debiasing: Regulating AI and its Inequalities", authored by Agathe Balayn and Dr. Seda Gürses,* argues that policymakers must tackle the root causes of the power imbalances caused by the pervasive use of AI systems. In promoting technical ‘debiasing’ as the main solution to AI driven structural inequality, we risk vastly underestimating the scale of the social, economic and political problems AI systems can inflict.
You: What’s the 1️⃣ EdTech story that all should know ?Me: One Laptop Per Child (OLPC)You: Why ?Me: Many have heard of it, few know the details of it’s shocking failure & it is a great example of what I call:“The iceberg theory of EdTech”But its start was full of promise… pic.twitter.com/1bF2LenPJ6— Gaurav Singh (@gauravsingh961) September 16, 2021
New data sharing agreement to boost partnership working
The Youth Justice Board (YJB) and the Association of Police and Crime Commissioners (APCC) have agreed to share information on the ethnicity of children in contact with the youth justice system.
How the ‘Black Widow’ Battle Could Break the Mold on Hollywood Dealmaking
In the past, a little ambiguity in entertainment contracts wasn't necessarily a bad thing, but Disney's reaction to Scarlett Johansson has lawyers less willing to leave things between the lines.
Moving Fast and Breaking Public Trust: How Digital Reforms in Government Must be More Accountable to Citizens
Even as the Ontarian and Canadian governments are boldly considering digital reforms to meet their citizens’ needs, there is a risk that this work is undermining citizen trust, not bolstering it. “We know very little about what Canadians actually want, and are comfortable with, when it comes to governments’ use of data and technology,” says […]
A Drug Addiction Risk Algorithm and Its Grim Toll on Chronic Pain Sufferers
A sweeping AI has become central to how the US handles the opioid crisis. It may only be making the crisis worse.
With the creeping privatisation of our National Health Services, could the U.K. see similar opaque algorithms creating barriers here?
Why Data-Sharing Mandates Are the Wrong Way To Regulate Tech
Good interoperability policy should put the user front and center: data sharing must only happen with a user’s opt-in consent, and only for purposes that directly benefit the user.
What do I mean by a cock-up? Well, @CDEIUK more tactfully call them “faulty or biased systems”. They include: 📌 Black women being twice as likely to have their passport photos rejected by the Home Office. 📌 The A-level saga 📌 The London Gangs Matrix— Rachel Coldicutt (@rachelcoldicutt) November 26, 2020