Are early SaaS or AI companies ever defensible early? What is the basis for competition for a startup?
These reviews can take many months to complete, so it is often easier for enterprises to buy a less-good bundled product from an existing vendor, then a better stand alone product from a new supplier.
Creator advantage. Sometimes the teams that implemented or created an open source software project are best positioned to commercialize said product, given their ability to drive and control contributions to said project + brand and relationships in that community. See e.g. dbt Labs.
New business models. Sometimes a startup can innovate on business model to create a higher leverage business or different incentive structure. For example, Anduril in defensetech has a traditional tech margin-based business, while all the incumbents sell “cost plus” (ie they charge 5-8% on top of what is cost them to build the product for the Department of Defense). The cost plus model creates a lot of incentives to act badly - for example since labor is charged as part of the cost plus, delays and doing things slowly means more revenue for the incumbents. Similarly, the reason some items have $100 screws is so they can charge 5% on top of it (instead of just using a 10 cent screw).
1. It is sometimes hard to know what is actually working, versus hype.
2. Founders have a lot of pride in what they build, and may not want to just copy and out-execute someone. Often when a startup copies another’s idea, they put a unique spin on that approach or product versus default blankly copying it. All these tweaks and changes tend to make the product worse.
Most good startup ideas are definitionally non-obvious (otherwise everyone would be doing them). Often, good startup ideas seem small, niche, or toy like. Only desperate people will go and build in these areas as they may seem too small a market or use case initially to large incumbents.
Finally, there is user centric focus. User-centric companies tend to have a better understanding of their customer and their ongoing needs leading to superior product, sales, customer success, and pricing approaches. By aligning against the customer, more things tend to go right. While being customer-centric helps enormously in most cases, occasionally an incumbent is just too dominant for a superior customer experience and product to win.
The takeaway is that serving a customer need well is often more important (and harder) to think about than defensibility. In many cases defensibility emerges over time - particularly if you build out a proprietary data set or become an ingrained workflow, or create defensibility via sales or other moats.
The less building and expansion of the product you do after launch, the more vulnerable you will be to other startups or incumbents eventually coming after and commoditizing you. Pace of execution and ongoing shipping post v1 matters a lot to building one forms of defensibility above. Obviously, if your company is defensible up-front it is better then if it isn’t.