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From Gary Klein's book The Power of Intuition comes a useful overview of dealing with uncertainty.

When you're taking action in the face of uncertainty, you have to make peace with the idea that you're never going to know if you're doing the right thing. This pandemic is one way of remembering what that's going to feel like.

How learning and using the four theories of truth can help us become better thinkers, better practitioners, and (hopefully!) better writers.

Strategic inflection points can kill businesses and careers. How do you identify them and prepare your careers in reaction to them?

Understanding the underlying business models that underpin your industry often leads to better career moves. Here's what this looks like in practice.

How does compensation affect the decision to quit a job? An excerpt from my upcoming book Keep Your People: The Startup Manager's Guide to Employee Retention.

Why it's useful to do an audit of your job market during this recession — even if you already have a career moat.

My obsession with building career moats stems from my family's experience with the 1997 Asian financial crisis. Some reflections on job security, then and now.

Ram Charan's 2001 book on business principles is probably the best concise introduction to how a business works.

Product validation frameworks often describe processes without talking about taste. Here's why this is almost always a bad idea.

If you want to start a business as your career moat, don't go looking to startup culture for business advice. Startup wisdom is far less useful than you think.

What Amazon's Working Backwards process tells us about product development methodologies at large.

A story of a Singaporean SME, breaking out of the SME loop.

April Dunford's book on product positioning is awesome, and has some overlap with those of us who are interested in positioning an individual career.

Reputation is old. Personal brands are new. It is useful to know that they are not the same thing.

Brands are an important tool for building economic moats in business. We look at how this translates to building career moats in an individual career.

Actionable books are books that contain techniques or approaches you may apply to your life. Here's how to read them.

Why it's probably a good idea to keep a list of questions in your head. Also how I find topics to write about.

The best ideas from Seth Godin's The Dip — which is really about why quitting early and often is so important to success.

Can we take ideas from finance and apply them to the rest of our lives? I've been acting as it is. The truth isn't that simple.

Everything I know about learning in novel, ill-structured domains, summarised in one piece.

Believability is a heuristic for practical advice. Here's one surprising way that it can fail.

A few weeks ago, I helped Amplitude head of product education John Cutler extract tacit expertise around diagnosing and improving product organisations. Here's how that went.

It’s impossible to talk about Automattic without talking about remote work. The company is a role model and innovator in this area: It has been entirely remote since 2005, and at 1,700 employees, it has helped prove that a remote workplace culture can succeed at scale. But “remote” has taken on a different meaning than […]

WooCommerce began life as WooThemes, a small design firm that didn’t look very different from the many others that created WordPress themes.

A look at the Zero Trust ecosystem, and how Okta and CrowdStrike are positioning themselves as invaluable partners.

The tech industry has made a full 180-degree turn with regard to open source in the 16 years since Matt Mullenweg founded Automattic, the commercial backer of open source CMS, WordPress.

A deep dive into the architecture of edge networks, and the many benefits and features that now arise.

What is the Secure Access Service Edge? A way to interconnect everything, showing how edge networks have the clear advantage.

It's been a busy 2020 for Cloudflare. Let's dive into their edge compute and Zero Trust moves.