After a decade or so of the general sentiment being in favor of the internet and social media as a way to enable more speech and improve the marketplace of ideas, in the last few years the view has shifted dramatically—now it seems that almost no one is happy.
Sentiment of whom? Regular people don't view social media as free speech.
Some have been complaining about how these platforms have potentially allowed for foreign interference in our elections.3 3. A Conversation with Mark Warner: Russia, Facebook and the Trump Campaign, Radio IQ|WVTF Music (Apr. 6, 2018), https://www.wvtf.org/post/conversation-mark-warner-russia-facebook-and-trump-campaign#stream/0 (statement of Sen. Mark Warner (D-Va.): “I first called out Facebook and some of the social media platforms in December of 2016. For the first six months, the companies just kind of blew off these allegations, but these proved to be true; that Russia used their social media platforms with fake accounts to spread false information, they paid for political advertising on their platforms. Facebook says those tactics are no longer allowed—that they've kicked this firm off their site, but I think they've got a lot of explaining to do.”).Others have complained about how they’ve been used to spread disinformation and propaganda.4 4. Nicholas Confessore & Matthew Rosenberg, Facebook Fallout Ruptures Democrats’ Longtime Alliance with Silicon Valley, N.Y. Times (Nov. 17, 2018), https://www.nytimes.com/2018/11/17/technology/facebook-democrats-congress.html (referencing statement by Sen. Jon Tester (D-Mont.): “Mr. Tester, the departing chief of the Senate Democrats’ campaign arm, looked at social media companies like Facebook and saw propaganda platforms that could cost his party the 2018 elections, according to two congressional aides. If Russian agents mounted a disinformation campaign like the one that had just helped elect Mr. Trump, he told Mr. Schumer, ‘we will lose every seat.’”).Some have charged that the platforms are just too powerful.5 5. Julia Carrie Wong, #Breaking Up Big Tech: Elizabeth Warren Says Facebook Just Proved Her Point, The Guardian (Mar. 11, 2019), https://www.theguardian.com/us-news/2019/mar/11/elizabeth-warren-facebook-ads-break-up-big-tech (statement of Sen. Elizabeth Warren (D-Mass.)) (“Curious why I think FB has too much power? Let's start with their ability to shut down a debate over whether FB has too much power. Thanks for restoring my posts. But I want a social media marketplace that isn't dominated by a single censor. #BreakUpBigTech.”).Others have called attention to inappropriate account and content takedowns,6 6. Jessica Guynn, Ted Cruz Threatens to Regulate Facebook, Google and Twitter Over Charges of Anti-Conservative Bias, USA Today (Apr. 10, 2019), https://www.usatoday.com/story/news/2019/04/10/ted-cruz-threatens-regulate-facebook-twitter-over-alleged-bias/3423095002/ (statement of Sen. Ted Cruz (R-Tex.)) (“What makes the threat of political censorship so problematic is the lack of transparency, the invisibility, the ability for a handful of giant tech companies to decide if a particular speaker is disfavored.”).while some have argued that the attempts to moderate discriminate against certain political viewpoints.
What is clear is that there is no simple solution to these challenges, and most of the ones that are normally presented tend not to deal with the reality of the problems or to understand the technical and societal challenges that likely make them impossible.
The solution is communities. Thats impossible because the web is for profit.
Others have argued that we should change Section 230 of the CDA, which gives platforms a free hand in determining how they moderate (or how they don’t moderate)
Yeah, Mark Zuckerberg is one of those people lobbying for changes to 230.
As a bonus, it also might help the users of these platforms regain control of their privacy.
This should not be a bonus. The solution also does not help us regain control of our privacy.
To be clear, this is an approach that would bring us back to the way the internet used to be. The early internet involved many different protocols—instructions and standards that anyone could then use to build a compatible interface. Email used SMTP (Simple Mail Transfer Protocol). Chat was done over IRC (Internet Relay Chat). Usenet served as a distributed discussion system using NNTP (Network News Transfer Protocol). The World Wide Web itself was its own protocol: HyperText Transfer Protocol, or HTTP.
The one thing that these protocols have in common is that they existed in a time when the web was not hyper-extractive.
In short, it would push the power and decision making out to the ends of the network, rather than keeping it centralized among a small group of very powerful companies.
Not if those companies own the infrastructure.
However, that has brought its own difficulties. With control has come demands for responsibility, including ever greater policing of the content hosted on these platforms. It has also created concerns about filter bubbles and bias.13 13. Alex Hern, How Social Media Filter Bubbles and Algorithms Influence the Election, The Guardian (May 22, 2017), https://www.theguardian.com/technology/2017/may/22/social-media-election-facebook-filter-bubbles.In addition it has created a dominance of a few internet companies, and that (quite reasonably) makes many people uncomfortable.
So in this new world, do these companies just disappear?