Brand Engagement: Our Favorite Brands Mirror Our Best Relationships - Lifes
The most successful brands are focused on delivering personal experiences that build and stren...
Customer Service / Experience
DO YOU KNOW – 80% of companies who prioritize customer experience are repor
CX champions often face challenges if they start new initiatives around customer services. It often isn’t as easy to see the value of customer experience as i
Fusing Focus: Trustomer
We've all got customers, don't we? External customers to which we are selling our goods and services... Internal customers with whom we ...
Build Your Brand as a Relationship
It’s not a one-way conversation anymore.
How to Create a Customer Centric Strategy For Your Business
A customer centric company is more than a company that offers great customer service. This post provides tips on how to create a customer centric strategy.