Perception shifting: Consolidating learned experience into action — Mark Bao
Experience becomes real when consolidated. I think this mainly stems from knowing how to ask the right questions that are expressly intended to cause a perception shift and require the consolidation of experience. Things such as: “What’s the most frequent anti-pattern that you see in our team’s work?” or “What types of work do we do that have the highest outcome leverage, and why, and how can we do it better?”