I’m often asked about the characteristics of great engineering managers. This is a question that almost always has a long answer that…

Whenever someone says, “You should do a parenting book!” I think of this tweet.

Light-skin-tone symbols are used far less often in the U.S. than their darker counterparts. Does shame explain the disparity?

In June 2015, the Unicode Consortium blessed us with a handful of new emoji including a burrito 🌯  and a cheese wedge 🧀. Perhaps the most think-piecey new addition to Unicode 8.0  was the inclusion of various skin-tone options for the hand-gesture and people emoji, which sparked

“You see, there is no "Twitter mob", there's only people. And people shape culture, and culture evolves. But in the past, the powerful could keep themselves isolated from the way culture evolves, if they wanted to.”

Signed talk story about the writer, in 1977, seeing “Star Wars” twenty-one times over the course of the summer, mostly by himself... I was using the …

Like everyone else, I watched the Washington Social Media circus with interest. A lot of words were used. Crocodile tears shed. Promises made. Bouquets of derision thrown. But no one actually said …

“An athlete without a coach is incomplete. So, why don’t we think the same way about coaches for CEOs?” “Matt’s coaching methodology is to act as a shadow CEO one day a week, including sitting in on all the one-on-one meets with the senior team and on the leadership meeting. Matt’s initial focus was on improving my personal productivity with a set of tools like GTD and a series of audits of my time and processes.. Once I was convinced of the benefit, he moved his focus to my senior team and the rest of the organization.”

Growth hacks everywhere — and it’s about to get even worse

I’m proofing the third pass of Keep Going. I find it really difficult at this stage of a project to get the right perspective — “fresh eyes” — for the thing, which makes it really, really hard to make edits. The production schedule for this book has been much more accelerated than any of my

“and the warm weather is holding.”

“what's your manager's job?”

“This is in line with the internet's idea that it's up to every individual to "protect" themselves with their own filters and settings I don't believe full responsibility should be on the receiving end. I wish our tools gave responsibility to senders for how they communicate.”

“Insight comes, more often than not, from looking at what’s been on the table all along, in front of everybody, rather than from discovering something new.” —David McCullough In his Paris Review interview, David McCullough talks about how important seeing is to the writer and historian, and

“If the customer is always right, then you’re never wrong when you’re consuming. No contemporary company has offered that Faustian bargain more broadly and aggressively than Amazon. In a previous era, being at home meant you probably weren’t shopping. The mall was, as Ian Bogost noted in an essay for the Atlantic, where “consumerism roared and swelled but, inevitably, remained contained.” Freeing consumerism from that containment was one of the internet’s earliest applications, streamlining the process of shopping at home, and later, on phones.” “Recent technologies have enabled the role of customer to be fused with the newer role of user, who inhabits an entire system rather than a specific transaction”

“That’s how he got started. So: model, see if there’s interest, and then offer up the time, space, and materials.”

“When features are implemented through a single team, you need to be good at prioritizing. It shouldn’t be easy to add every little feature to the product. By making all features compete for priority, you make sure the best features get the attention.”

“...but if I could smile at a person in the real world in a way that would radically increase the likelihood that others would smile at that person, too, then I’d be doing that all day long.”

“We live in hard times and people are in pain. Is that the best time for complex art? For me, the answer is always yes. Because I am complex. The situations we deal with are complex. If our art is to be true, it cannot be simple.” — @Mike_Eagle at #xoxofest— mb (@mb) September 8, 2018

me, before the party: ok ok u got this. just try to fit in. talk to ppl. stay cool. dont turn into a big duck. ull be fineme, at the party: pic.twitter.com/iFZr103MXp— jonny sun (@jonnysun) July 4, 2017

some art heals. some art soothes. some art shouts and screams and yells. some art just tries to help the days go by a little faster. whatever it is you're making, it doesn't need to do everything. whatever art is moving you, allow it be what it needs to be. keep going.— jonny sun (@jonnysun) June 16, 2018