(He’s off to chill in the woods and freelance.) ​ What you really want in an editor is someone who’s still on the dock, who can say, Hi, I’m looking at your ship, and it’s missing a bow, the front mast is crooked, and it looks to me as if your propellers are going to have to be fixed.

when you build an amazing product that helps people be happier doing their jobs every day, you’ll find the customers you need to keep it going. ​ But that’s OK, because crushing anything has never really been a goal. Instead, we’re working hard to give you something really amazing. Something you’ll use every day. Something worth switching to.