“We don’t need a new web browser,” Miller said. “We need a new successor to the web browser.” “You can’t just think really hard and design the best web browser,” Parrott said. “You have to feel it and put it in front of people and get them to react to it.” The risk of this approach is that The Browser Company could become an R & D shop, full of interesting ideas but unable to build a browser that anyone actually uses.