Want to hear just how irrational you are? (How irrational we ALL are?) It’s a cold, nasty world, and nature plays little tricks on us to keep us alive. We
It’s not unusual to encounter conflicting weather reports. One site says it’s going to rain, the other insists it won’t. On the other hand, you don’t need a weatherman to kn…
If you’ve ever caught a ball, you’re a physicist. You might not be trained in it, but your intuitive sense of where the ball is going to land requires having a theory about gravity. And…
It hadn’t happened in such a long time that I hesitated to respond. As I was walking through town, a driver pulled up, rolled down his window and said, “is this the way to Irvington?…
Perhaps you’ve encountered a sink with two taps, not one. One for hot, one for cold, without a chance to mix them before you scald or chill yourself. It seems absurd that the folks who figure…
The more common, easier to execute sort: Instructions to remind people who already know what to do, what to do. The more essential and harder to create kind: Instructions for people who don’t…
No one knows the name of the maternity nurse who helped with the delivery of Marie Curie or Esperanza Spaulding. You might grow up to be a genius, but the team that helped your mom give birth don&#…
Tanks teach us a lot. During WWII, Germany and the US had two radically different approaches to tank warfare. Germany built tanks like works of art – a
The phone book was a groundbreaking innovation. For the first time, you could actually look up the person you were seeking to reach. At about the same time, the department store arrived. You could …
Andy Sylvester wrote me asking about my digital garden: I followed links to your site from Dave Winer’s Scripting News site, your digital garden site is cool! I am interested in what theme yo…
This book’s introduction started by defining strategy as “making decisions.”
Then we dug into exploration,
diagnosis, and
refinement:
three chapters where you could argue that we didn’t decide anything at all.
Clarifying the problem to be solved is the prerequisite of effective decision making, but eventually decisions do have to be made.
Here in this chapter on policy, and the following chapter on operations, we finally start to actually make some decisions.
In this chapter, we’ll dig into:
It's commonplace when something breaks to throw it out and buy a new replacement. But there's a lot of value in learning to repair and maintain the things around us.
You have a strategy. Perhaps you didn’t even choose it but you have one… and it’s not working. The dominant question is, “what do I do now?” Which tactic do we use? How do we get …
While it’s tempting to compare suffering, inconvenience, unfairness or general no-goodness, it’s not helpful. Someone else’s trauma doesn’t diminish yours. In fact, when we …
Ernest Hemingway once won a bet by writing a six-word tragedy: “For sale. Children’s shoes. Never worn.” As always, it’s what goes unsaid that haunts us.
A participant from a 2018 complexity workshop I ran in The Hague, reflecting on an experience. From a piece in The Walrus by Troy Jollimore, a philosophy professor, on his evolving relationship to …