[and all customers are different.] Customers are why you’re here. They pay the bills and they are the primary driver of your growth. But each adds a different amount of value to your organiza…
There are no city buses with just four seats. And none with 400 seats. We get to leverage the driver’s effort if we put in a few more seats, but add too many and the bus is too big to make a …
“The artist appeals to that part of our being which is a gift, and not an acquisition, and therefore more permanently enduring.” - Joseph Conrad. There’s
In 1951, Abraham Joshua Heschel published a monograph titled simply, The Sabbath. It consisted of ten short chapters, comprising of less than a hundred total ... Read more
A six-hundred-year-long organ recital is going on, and today marks a change in notes. If you miss it, the next one is in two years. We’re used to the rapid increase in speed in just about eve…
Have you ever had one of those weeks disrupted by sick days, or snow days, or both? You probably felt discombobulated, unproductive, and out of sorts. It’s easy to notice the effect of these kinds of macro disruptions and recognize why they’ve thrown you off your stride. But the very same dynamic you experience with […]
In the US, [next Sunday] is a major holiday. The Superb Owl, with nachos, commercials and beer. People who don’t even watch football watch this game, and it’s one of the largest audienc…
Along the way, folks have talked about “niching down” as a way to help a project find focus. But that’s backward. When we identify and embrace the smallest viable audience, weR…
“Why did the chicken cross the road” tells us a bit about jokes. It’s a joke about jokes. The first half is a setup, reminding us that an absurd question creates tension, which is…
If we’ve got tenure, a lifetime appointment or simply a really secure gig, what should we do with it? One option is to race to the bottom, to chase short-term self-focused outcomes and to see…
Matt Zigler is the author of a new book for educators titled "3 Modes of Making." He talks about imitation, modification and innovation as three different modes of student projects, which develop different maker skills. Matt is an artist and educator who has been running the makerspace at Bullis, an independent school in the DC area. He brings a background in art and creative practice to the makerspace and his school. it's not that every student is going to be an artist but every student should develop a creative practice, regardless of subject or area of interest.
I walked by a psychic’s storefront studio. The window said that this person had been reading palms and predicting the future since 1989. It was a large space on a vibrant New York City corner…
10 words you should stop using if you want to sound intelligent
There’s a fine line between sounding smart and trying too hard to sound intelligent. Certain words in our daily conversations might actually be doing more harm than good to our perceived intelligence. It’s not about using big, fancy words, but using the right ones at the right time. In fact, avoiding certain words can make … Continue reading "10 words you should stop using if you want to sound intelligent"
At first, this stop sign sign makes a lot of sense: Lives are at stake. Break the rhythm, turn something ignored into something noticed. The challenge with “highlighting” is that it fad…
Exercise vs. Training: The Difference, and Why It Matters
When it comes to fitness, the words “exercise” and “training” are often used interchangeably. A guy who regularly goes to the gym and randomly does some weight machines and a little cardio might say he’s training. This same guy is frustrated that he’s not making any progress with his strength or appearance despite his regular […]
Napoleon had a paradoxical leadership style. Instead of organizing his army into one huge mass, he organized his army into semi-autonomous divisions of
Shoplifters lurk in the shadows. They realize that they will have an easier time if they quietly steal stuff, because speaking up about it won’t help their cause. Sometimes, though, some peop…
A List Apart founder and web design OG Zeldman ponders the moments of inspiration, the hours of plodding, and the ultimate mystery at the heart of a creative career.
How John Stuart Mill Got Over His Existential Crisis, and You Can Too!
In 1826, John Stuart Mill had an existential crisis. He fell into a deep depression and contemplated suicide for a year. Mill was only 20 years old. What made his existential malaise so perplexing was that since the day he’d been born, his entire life had been designed to generate the utmost happiness. Mill’s father […]
Engineers can optimize a bridge. There are some bridge designs that satisfy aesthetic, financial, durability, safety and efficiency needs better than others. The work of optimization is finding the…
The soul or spirit has been variously defined. It can be described generally as that eternal element of the human makeup that seeks higher, nobler, life-giving aims over lower, baser, life-deadening impulses. When most people think of developing this aspect of themselves and becoming more spiritual, they think about adopting practices that have to do […]