We know the importance of UX, and there is a lot of information out there about good design principles - when on a digital screen. But what about one of the most prevalent interfaces that we all encounter? Whether it’s the contract for your mortgage or bills from suppliers, printed documents are still one of the major ways in which we interact with our users. This talk covers design issues and tips unique to the UX of the physical printed world.

The Digital Accessibility Lab team at Iowa State University has been designing and developing the A11yCats Game. The team embraces the disability community concept, “Nothing about us, without us.” The games impetus is to embrace disabled characters as playable characters and to form a research study of how disabled players want to be represented in games. Too often, players with disabilities are not included in any phases of game design and development. While disabled characters sometimes appear in games, they are nonplayable characters (NPCs). NPCs devalue and “Other” disabled persons. Further, the game is being created with accessibility in mind from the beginning with art, design, and code.

Gillian Bowan, PhD; Lead Researcher at Atlassian

Thomas Visby Snitker, Senior Research Manager at The LEGO Agency Twitter: @tSnitker (@LEGO_Group)

Frances Brown, CEO at Nightingale Research Twitter: @NGaleDesignRes

Chloe Sharp, PhD; Senior Innovation Partner and Product Lead at Insights for Innovation

John Dickens, User Researcher, Sony PlayStation.

Research is an essential part of creating good UX. In this article, Victor Yocco discusses areas of ethical consideration for UX practitioners when conducting UX research, and explores potential solutions to preventing research from venturing into unethical territory.

Listen to how the MBTA explored improvements to the user experience of visually impaired riders and reacted to feedback in order to create the system we have today.

2017 A living document of my code growing pains. Mama I made it!

Digital Strategy x Research

A UX competitor analysis gives you valuable insights that help in generating more profit and changing design elements of your product / service.

How does Google personalize your ads? See how quantitative user research affects who Google believes you are, and what advertising you see.

OptimalWorkshop explains the benefits of using a mixture of qualitative and quantitative research to identify design problems and direction, and lists examples of each type of research using a real world design problem.