When your job hinges on how well you talk to people, you learn a lot about how to have great conversations – and most of us don’t converse very well. A great conversation requires a balance between talking and listening. This balance is important because bad communication leads to bad relationships, at home, at work, everywhere. Celeste Headlee has worked in public radio since 1999, as a reporter, host, and correspondent. She was the Midwest Correspondent for NPR before becoming the co-host of the PRI show The Takeaway. She also guest hosted a number of NPR shows including Tell Me More, Tal...