Open Referral’s 2018 Year in Review
We are pleased to share our Year in Review report for 2018! /> This was the Open Referral Initiative’s fifth year – and in several ways, 2018 stands as a culmination of all the work we’ve done to date…
OpenCommunity
The Open Eligibility Project – Aunt Bertha
The Open Eligibility taxonomy consists of two important concepts: Human Services and Human Situations. Human Services are services offered by government or charitable organizations, and include things…
Open Referral - Personas and User Stories
A user persona describes a broad category that encompasses many possible ‘subtypes’ of users. The persona articulates general attributes shared by all, including: relevant personal context, what infor…