Unsuck It
A glossary of tech language, explained.
Frank Chimero: Three Things to Say
“I usually xyz, unless you recommend something else…”
“Can you say that in more/different words?”
“I don’t know.”
Good advice for any professional or non-intimate situation, not just ‘in the city’ as Frank writes.
Tara Sophia Mohr: Before you send your next professional email, read this.
Suggested for women, but good for non-confrontational complex-havers like myself, too.
Mule Design Studio’s Blog: Presenting Design Like You Get Paid For It
How to present and sell design: 1) Don't wing it — postpone until you're ready. 2) Really sell your design — the idea that 'good design speaks for itself' is a myth. 3) Don't get subjective or allow your feelings to get hurt — tell them to tell you when it doesn't work. 4) Don't embarrass the client — make them look good, be honest, listen to them.
Cognition: Bloodhounding Budgets
How to figure out what a client's budget really is. "Don't be smarmy. Don't be curt. Be respectful, be honest, and inform your prospect during the sales process. If you do it right, right from the start, you'll build mutual respect and communication into the entire project."
ideasonideas: How to disarm 10 difficult client observations/requests
A superb guide for anyone proposing ideas to clients who challenge you in potentially frustrating ways.