It’s easier than ever before to mistakenly buy a counterfeit or knockoff product online. Here’s what to do when it happens to you. --- 1. Stop using the thing 2. Write to the seller 3. File an 'A-to-z Guarantee' claim 4. Contact your credit card company 5. Write to the brand 6. Leave feedback for the seller 7. Replace what you have by finding an authorized seller See also: https://thewirecutter.com/blog/myths-about-counterfeit-products-debunked/ https://thewirecutter.com/blog/amazon-counterfeit-fake-products/