As I mention in my book Demystifying Public Speaking, humans are mostly bad at giving feedback. We’re also really bad at preparing ourselves to receive feedback. 1. Make observation 2. Explain impact 3. Ask a question or make a request

When a voiceover artist temporarily loses the use of her primary asset, the struggle back to speaking unearths what’s gone unsaid for too long.

"One of the minor puzzles of American life is what question to ask people at parties and suchly to get to know them."