"Ponoko is the world's first personal manufacturing platform. It's the online space for a community of creators and consumers to use a global network of digital manufacturing hardware to co-create, make and trade individualized product ideas on demand."

A fine review of the trend in minimalism on the web and in technology in general since the late 90s.

A history of Amazon's site design, and a preview of what's next.

Putting customer service in the hands of evangelists and users, often with support from the company themselves.

Andrew Keen's "The Cult of the Amateur" says the internet is destroying culture, but he himself built this book without any of the professional skills he claims are so important. On the Colbert Report, said there was nothing wrong with elitism.

A visualization of the feelings of the web. Beautiful and moving.

Redefining identity digitally. "As part of their Identity 2.0 profile, the user says what they want, and companies come looking for business. With companies in a position of constantly bidding for customer loyalty,

Augmented Social Network, explained.