Saved (Public Feed)

Discussion, in regards to mircoformats and WHATWG , of the value of the "Pareto Principle," which states that 80% of the problems should be solved with 20% of the effort.

On the absolute horror that is automated customer service via telephone. The comments are replete with stories.

"Its an iPhone-styled interface making use of the wonderful API provided by Twitter. If you're on Twitter, now you're on Hahlo too."

Absolutely ridiculous. Master Tetris player beats the entire game in record time, including the "invisible tetris" that plays behind the end-game credits.

Putting customer service in the hands of evangelists and users, often with support from the company themselves.

Yet another social network, this one targeted to the 50+ crowd. Best feature: "The Obituary section includes notable deaths and additional features like deaths near your location 'all tastefully wrapped in funeral home, medicare and Netflix advertising.'"

Doubles his throughput by letting customers make their own change.

So far, my favorite of the "Takeaway Shows" series. This is why I love music, plain and simple. Absolutely amazing.

The technologies that went into the latest one-to-many message-tumblr-filesharing-social web app.

Panic's graphic designer worked out a new design for the Coda toolbar that required the team to write a custom UI widget. Going the extra mile inspired Apple to do the same for Leopard.

Super-secret source.

Messing with minds.

"Every time Apple releases something new, I am re-staggered by the internet's ability to be negative. It makes me sad. Every Steve Jobs presentation brings out so much negativity... There's no way to grapple with it, [but] I'm going to try."

The API, which "has 10 times as much traffic as the site itself," has been arguably the biggest reason for Twitter's success. I'd say its simplicity and the fact that it was more or less the first of its kind were just as important. Good article.

Authored by Smarr (Plaxo), Canter, Scoble, and Arrington. Brief but a good summary of recent concerns. Comments interesting, but post needs a follow-up soon, and we can probably expect a lot of activity on this blog after DataSharingSummit.

"The newest creature was dubbed a 'microshark' by Jan War, operations manager at the natural energy lab. Scientists tentatively identified it as a deep-water catshark and said only two other specimens are known to exist."

A great bit of absurdist animated satire from the man who brought you "Salad Fingers."

People like Bill Gates who can truly understand the horror of millions of people suffering will save us. "Perhaps we should avoid leaders who 'feel your pain,' because their feelings will crap out at, you know, eight people."

Truly amazing.

Andrew Keen's "The Cult of the Amateur" says the internet is destroying culture, but he himself built this book without any of the professional skills he claims are so important. On the Colbert Report, said there was nothing wrong with elitism.

Interesting videos from the experimental electronic musician. The third, "Phases," played behind him when he opened for Deerhunter in Boston in July.

Definitions for them each. MySpace is an SNS, Facebook a Social OS, Twitter a Social Graph Application.

Train guard uses gaffer's tape to make informative and nicely-designed signs while construction blocks normal signage and routes. AWESOME!

An awesome collective of creative/design types. A great "About" page.

"Jeffery Zeldman discussed the soft skills that enable designers to get great work out in the world."

Impressive quadralingual freestyling.

Indeed.

A list of corporate and organization identity guidelines. A good sampling of conventions, though many of them are terribly designed and poorly organized.

Design inspiration.