Empathy Mapping: The First Step in Design Thinking
Visualizing user attitudes and behaviors in an empathy map helps UX teams align on a deep understanding of end users.
Stage 2 in the Design Thinking Process: Define the Problem
What is a problem statement and why does it matter in design thinking? Here's all you need to know about stage 2 of the design thinking process.
User Need Statements - The ‘Define’ Stage in Design Thinking
User need statements, also called problem statements or point-of-view statements, are a powerful, fundamental tool for defining and aligning on the problem you are going to solve.
Design Thinking: Study Guide
Unsure where to start? Use this collection of links to our articles and videos to learn about design thinking.