More than half of companies (52%) cite underperforming AI as the primary culprit, while 50% struggle with scaling AI to handle complex tasks.
Nearly half (47%) of organizations attempting to integrate AI into existing workflows point to integration problems as the cause of AI failures. Another 48% said that they found the cost of the technology outweighs the anticipated return on investment. CompTIA’s survey of more than 1,100 U.S. businesses reveals that successful AI deployments require a balance of orchestrating work across people, processes, and technology.
“The findings reaffirm the importance of holistic approaches to AI implementations, from across the tech stack to workflow processes to people skills,” Herbert said.