AI
In most contexts, users want ai to provide answers. In education, that is the student’s job. In the hands of a responsible student, such tools help. But a child with a tight deadline or an Xbox addiction may opt for the standard setting. “Efficient use of ai is going to win out over the use of ai that leads to better…learning,” predicts Julia Kaufman of rand. The risk of cheating at home may lead to more assessments at school—meaning less time for teaching.
The agreement — which draws on the expertise of Penn faculty members — aims to help the state develop clear guidelines for the use of AI in fields such as education, healthcare, and public administration.
In the announcement, Jameson said the University’s goal is to “inform AI policies that benefit and protect all Pennsylvanians,” adding that “generative AI is changing how we work, learn, and innovate.”
A loss of trust…-> Google is pushing back on viral social media posts and articles like this one by Malwarebytes, claiming Google has changed its policy to use your Gmail messages and attachments to train AI models, and the only way to opt out is by disabling “smart features” like spell checking.
If someone had malicious intent, they would have been able to extract every single file used by Margolis lawyers – countless data protected by HIPAA and other legal standards, internal memos/payrolls, literally millions of the most sensitive documents this law firm has in their possession. Documents protected by court orders! This could have been a real nightmare for both the law firm and the clients whose data would have been exposed.
To companies who feel pressure to rush into the AI craze in their industry – be careful! Always ensure the companies you are giving your most sensitive information to secure that data.
Researchers found that only 20 percent of customer service and support leaders reported reducing agent staffing to favor our would-be robot overlords.
“Customer service and support leaders should avoid framing AI initiatives solely around headcount reduction,” said Melissa Fletcher, senior principal of research in the Gartner Customer Service Support practice. “Leaders should plan for new roles, leverage central resources, and communicate transparently about AI’s impact to manage expectations effectively.”
Meanwhile, 42 percent of organizations are hiring for newly created jobs for humans that incorporate AI into their workflow.
“Although conversations about AI in customer service tend to focus on AI’s role in headcount reduction, many leaders (42%) have found themselves hiring specialized staff to help with their AI initiatives,” the researchers found. “These roles may include AI strategists, Agent assist analysts, AI automations and process analysts, conversational AI designers, and AI analysts and Trainers.”
Utah Governor Spencer Cox launched a “pro-human AI” initiative spanning workforce, industry, government, academia, public policy, and learning. The program sets aside $10 million to create curriculum that makes the state’s workforce “AI-ready.” Cox also unveiled an academic consortium to pursue “moonshot” breakthroughs in human-centered innovation. He said the 2026 legislative session will weigh rules to curb harmful chatbots, mandate deepfake transparency, and limit AI in health care. Cox argued Utah must act because Congress has not passed meaningful AI laws and should not block state authority. The combined training funds and guardrails show a state moving quickly to shape AI adoption on its own terms.
Google Search VP Robby Stein says the company’s biggest AI advantage is using connected services like Gmail to tailor answers to each person. He calls the ability to “know you better” the core future of search and more useful than generic results. Gemini already mines emails, documents, photos, location history and browsing to feed features such as Gemini Deep Research and Workspace suggestions. Users can limit access through the “Connected Apps” setting, yet the privacy policy warns that human reviewers may read submitted data. TechCrunch warns that the line between personalized help and unwanted surveillance is narrowing as Google embeds AI deeper into every product. Stein plans to flag personalized responses and even push sale alerts, illustrating how escaping Google’s data collection will only become harder.
More than half of companies (52%) cite underperforming AI as the primary culprit, while 50% struggle with scaling AI to handle complex tasks.
Nearly half (47%) of organizations attempting to integrate AI into existing workflows point to integration problems as the cause of AI failures. Another 48% said that they found the cost of the technology outweighs the anticipated return on investment. CompTIA’s survey of more than 1,100 U.S. businesses reveals that successful AI deployments require a balance of orchestrating work across people, processes, and technology.
“The findings reaffirm the importance of holistic approaches to AI implementations, from across the tech stack to workflow processes to people skills,” Herbert said.